Error: Account not provisioned - cannot login after update to version 7.0.0 or 7.1.0 #982
Description
How to use GitHub
Steps to reproduce
- Setup nextcloud with user_saml
- upgrade user_saml to version 7.0.0
Expected behaviour
SAML authenticated users still are able to login
Actual behaviour
Generic error message "Account not provisioned" is appearing
Server configuration
Web server: Apache
Database: Maria
PHP version: 8.4
Nextcloud version: 31.0.8
List of activated apps
- activity: 4.0.0 - admin_audit: 1.21.0 - app_api: 5.0.2 - bruteforcesettings: 4.0.0 - calendar: 5.3.9 - circles: 31.0.0 - cloud_federation_api: 1.14.0 - comments: 1.21.0 - contacts: 7.2.5 - contactsinteraction: 1.12.0 - dashboard: 7.11.0 - dav: 1.33.0 - deck: 1.15.2 - federatedfilesharing: 1.21.0 - federation: 1.21.0 - files: 2.3.1 - files_downloadlimit: 4.0.0 - files_external: 1.23.0 - files_pdfviewer: 4.0.0 - files_reminders: 1.4.0 - files_sharing: 1.23.1 - files_trashbin: 1.21.0 - files_versions: 1.24.0 - fileslibreofficeedit: 2.0.1 - firstrunwizard: 4.0.0 - forms: 5.1.2 - groupfolders: 19.1.3 - logreader: 4.0.0 - lookup_server_connector: 1.19.0 - mail: 5.3.0 - memories: 7.6.2 - nextcloud_announcements: 3.0.0 - notes: 4.12.3 - notifications: 4.0.0 - oauth2: 1.19.1 - photos: 4.0.0 - privacy: 3.0.0 - profile: 1.0.0 - provisioning_api: 1.21.0 - recognize: 9.0.3 - recommendations: 4.0.0 - related_resources: 2.0.0 - serverinfo: 3.0.0 - settings: 1.14.0 - sharebymail: 1.21.0 - support: 3.0.0 - survey_client: 3.0.0 - systemtags: 1.21.1 - tasks: 0.16.1 - text: 5.0.0 - theming: 2.6.1 - twofactor_backupcodes: 1.20.0 - updatenotification: 1.21.0 - uppush: 2.3.0 - user_ldap: 1.22.0 - user_saml: 7.0.0 - user_status: 1.11.0 - viewer: 4.0.0 - weather_status: 1.11.0 - webhook_listeners: 1.2.0 - workflowengine: 2.13.0 Server log
Aug 20 19:13:26 nextcloud Nextcloud[95504]: {"reqId":"REMOVED","level":3,"time":"2025-08-20T17:13:26+00:00","remoteAddr":"REMOVED","user":"--","app":"user_saml","method":"POST","url":"/nextcloud/index.php/apps/user_saml/saml/acs","message":"The response was received at https://somehost/nextcloud/index.php/apps/user_saml/saml/index.php/apps/user_saml/saml/acs instead of https://somehost/nextcloud/index.php/apps/user_saml/saml/acs","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"31.0.8.1","data":{"app":"user_saml"}} Browser
Browser name: Firefox, Safari, TorBrowser
Browser version: (various)
Operating system: MacOS
Fixes for me
# diff vendor/onelogin/php-saml/src/Saml2/Utils.php.orig vendor/onelogin/php-saml/src/Saml2/Utils.php 659c659 < $infoWithBaseURLPath = self::buildWithBaseURLPath($route); --- > $infoWithBaseURLPath = self::getBaseURLPath($route);