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edited Apr 13, 2017 at 12:41

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I do something real similar to what you are looking for here: How can I create custom Alerts for external email addresses?How can I create custom Alerts for external email addresses?

However, the correct location for the custom field would be in the xml template. Although this answer may work better for you than the ones listed above: Hide or Remove Workflow Columns on Alert Emails Hide or Remove Workflow Columns on Alert Emails

answered Jun 9, 2014 at 19:50

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I do something real similar to what you are looking for here: How can I create custom Alerts for external email addresses?

However, the correct location for the custom field would be in the xml template. Although this answer may work better for you than the ones listed above: Hide or Remove Workflow Columns on Alert Emails