Skip to main content

You are not logged in. Your edit will be placed in a queue until it is peer reviewed.

We welcome edits that make the post easier to understand and more valuable for readers. Because community members review edits, please try to make the post substantially better than how you found it, for example, by fixing grammar or adding additional resources and hyperlinks.

Required fields*

1
  • I agree that this is probably a network configuration problem because we noticed the same problem when opening an Office document directly from internet (using http protocol). Now we opened a ticket to Microsoft in early October and we still haven't received a valid answer. In order to address the problem we need to know what they are doing when they are "Contacting the server for information". I'll add an answer when Microsoft finally answer our ticket. Commented Feb 15, 2012 at 5:51