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- I noticed that some of you are saying that solution #2 (add external user to AD, set email property accordingly) is working. I have found a similar issue, and that was my first guess for a solution. Using OTB SharePoint 2010 I am unable, either via alerts, or workflows to send emails to external users despite having added them properly into AD. At this point, I can provide those users access to SharePoint but none of the email functions work properly for them. To clarify, have ANY of you had success using that option previously?user10685– user106852012-09-12 16:38:08 +00:00Commented Sep 12, 2012 at 16:38
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