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Timeline for Handling internal IT issues

Current License: CC BY-SA 3.0

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Mar 4, 2014 at 16:22 vote accept woz
Mar 4, 2014 at 7:48 comment added Jeff Langemeier @mattnz Yes, convince, but it's an easy sell if you can show them dollar signs. A shop where the devs are the internal IT staff is probably fairly small so there isn't a lot of bean counters in the way. A dedicated IT guy is a headcount increase of 1 per 40 hours worth of load that it takes off the devs, that's 40 more dev hours per week (extra man-month per month), this should directly relate to increased productivity, and therefore faster widget output.
Mar 3, 2014 at 23:09 comment added mattnz In theory your answer is good, except "should" "easy" and "convince appear in the same sentence. This is most like the problem - typically management don't understand the difference in roles, and you are proposing a head count increase as if its a wave of a magic wand, when something they won't do lightly. My guess, it won't happen.....
Mar 3, 2014 at 19:29 history edited Jeff Langemeier CC BY-SA 3.0
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Mar 3, 2014 at 19:24 history answered Jeff Langemeier CC BY-SA 3.0