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  • But this solution is only providing SMS. What i mean is if there is a solution that can provide more communication channels all together like: SMS, Email, Facebook Message, Phone call. In addition to this, they are providing a tool for designers to arrange the communication flows and enable you select different communication channels. Commented Feb 17, 2014 at 18:04
  • @Abektes You mean like the Cross-Channel paradigm? Commented Feb 17, 2014 at 19:25
  • Yes, exactly.I think that you are also interested this topic a while ago. I also found this book: amazon.com/… Commented Feb 18, 2014 at 8:51