Trellis is an AI employee that handles customer follow-ups, review requests, and re-engagement for your business. It works 24/7, costs less than a part-time hire, and never forgets a single customer.
The salon visit was great. The dental cleaning went smoothly. The meal was perfect. But three months later, that customer is at a competitor. Not because they wanted to leave. Because no one gave them a reason to stay.
Trellis sends personalized messages to customers after their appointment or purchase. Not generic templates. Thoughtful, timely follow-ups that make customers feel remembered.
AutonomousHappy customers get a gentle nudge to leave a review. Unhappy ones get routed to you privately before they hit Google. Your star rating goes up without you touching a thing.
Always-onCustomers who haven't visited in 30, 60, or 90 days get a personalized re-engagement message. Trellis knows when someone's about to lapse and reaches out before they forget you.
PredictiveEvery Monday, you get a plain-English report: how many customers came back, who's at risk of leaving, what your review score looks like. No dashboards to check. It comes to you.
Zero effortAn automated walkthrough of your future dashboard
Real-time stats on customer engagement and retention
See visit history and engagement status at a glance
Personalized messages sent automatically after every visit
Trellis identifies dormant customers and re-engages them automatically
Trellis is building the future where no small business loses a customer to silence. Where every visit ends with a relationship, not a transaction.
