I own this food processor system and got it from their American distributor. I researched and reviewed numerous brands, particularly Breville. I wanted a dicing blade. It is an extra with the processor, but that's fine. Even with the dicing attachment it was still less expensive than the Breville Paradice 16. I hadn't even given Magimix a thought until I started to read reviews on other sites. I didn't realize Robot Coupe, the maker of Magimix, created the original food processor, from which Cuisinart created their boxy Custom 14 cup FP, that's changed little over the years. When I researched more, I was surprised by the form and function of this processor, along with the very long warranty. YouTube was also a great resource for demo videos and more. I finally took the plunge and got the Magimix 5200XL. It was the best decision I made. This thing is a powerhouse. It's solid, remarkably quiet compared to other FP's. The three bowls (mini, midi, main) are made of a solid plastic. The machine is easy to use, powerful, and efficient. It's very easy to clean and comes standard with a few nifty accessories. I appreciate the juicer and Blendermix ring, which helps when mixing liquids/softer consistencies in the large bowl. It comes with an accessory box with the posts, adapters, cream whipper, and 4 discs. The dicing kit also comes with a french fry disc. I chose to get all the other available separate sets (Creative Kit w/small box), discs, and attachments. All of them are worth every penny and complete my food processing system. The blades and discs are sharp and get the job done. For those saying they couldn't reach customer service, all they need to do is contact NutriMill. They are the US distributor, and are very attentive. They were very helpful, through chat, when I contacted them with an accessory question. The NutriMill website is all Magimix owners need to go to for questions and/or service (warranty or otherwise). Because of the price, this food processor may not be in everyone's budget, but if you want a powerful, solid, long-lasting machine, Magimix is the best, IMO. It definitely stands strong against Breville. I highly recommend it. Research it for yourself. For me this was a no-brainer. The Magimix had everything I was looking for (16 cup capacity, multi-size bowl functionality, power, reputation, accessory and attachment options). The large cup size is something Cuisinart & KitchenAid no longer have. Definitely consider the Magimix if you want an outstanding food processor system.