JavaScript (Node.js), 9075 90 bytes
-15 bytes thanks to @Shaggy 's conversion into a recursive function, simplification of the array comparison, and replacement of a
mapwith areduce.
JS is clearlymight not be the right tool for this job, but i'mi was surprised no one posted a JS answer before!
I'm not sure if this is the shortest approach, but this is the best i could come up with :).
For each character of the word, we test if the removal of this character gives a word that is a palindrome, and we retain the index +1 of the last character that succeeded (or -1 if there weren't any).
s=>[...s].map(f=(es,ir=i=-1)=>r==>s[++i]?f(s,(a=[...s]).splice(i,1)&&a.join``==a&&a+``==a.reverse().join``?i+1:r,r=-1)&&r:r