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    I have never worked with O11g but if it is as difficult as you believe then surely trying to do it without suitable education is a foolish thing to do surely? Either attend the relevant Oracle classes or hire someone with suitable experience to do it and document if fore you.You know it makes sense. Commented Sep 3, 2014 at 6:09
  • That's not an option: we are not getting education till 2015 (budget issues) and can't get specialist for same reasons. DB maintenance is on me alone and I've been looking for advice here hoping someone experienced would help me sort things out. Commented Sep 3, 2014 at 6:20
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    I suggest a migration to dba SE. Commented Sep 3, 2014 at 6:25
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    That's not a good position to be in. You really need to discuss this with your management and explain to them that the task is too complex for you without suitable education and it is likely to put the business data at risk without their taking action to educate you. Commented Sep 3, 2014 at 6:25
  • There is a graphical tool called Oracle Enterprise Manager Database Control. This could be used for managing the database including backup and restore. I have no expierience with backup/restore using Database Control but this is the tool Oracle delivers with its database to facilitate user the managing of their databases. There are no additional licenses necessary for using it for backup/restore. Commented Sep 4, 2014 at 0:36