Skip to main content

Groups

OpenClaw treats group chats consistently across surfaces: WhatsApp, Telegram, Discord, Slack, Signal, iMessage, Microsoft Teams, Zalo.

Beginner intro (2 minutes)

OpenClaw “lives” on your own messaging accounts. There is no separate WhatsApp bot user. If you are in a group, OpenClaw can see that group and respond there. Default behavior:
  • Groups are restricted (groupPolicy: "allowlist").
  • Replies require a mention unless you explicitly disable mention gating.
Translation: allowlisted senders can trigger OpenClaw by mentioning it.
TL;DR
  • DM access is controlled by *.allowFrom.
  • Group access is controlled by *.groupPolicy + allowlists (*.groups, *.groupAllowFrom).
  • Reply triggering is controlled by mention gating (requireMention, /activation).
Quick flow (what happens to a group message):
groupPolicy? disabled -> drop groupPolicy? allowlist -> group allowed? no -> drop requireMention? yes -> mentioned? no -> store for context only otherwise -> reply 
Group message flow If you want…
GoalWhat to set
Allow all groups but only reply on @mentionsgroups: { "*": { requireMention: true } }
Disable all group repliesgroupPolicy: "disabled"
Only specific groupsgroups: { "<group-id>": { ... } } (no "*" key)
Only you can trigger in groupsgroupPolicy: "allowlist", groupAllowFrom: ["+1555..."]

Session keys

  • Group sessions use agent:<agentId>:<channel>:group:<id> session keys (rooms/channels use agent:<agentId>:<channel>:channel:<id>).
  • Telegram forum topics add :topic:<threadId> to the group id so each topic has its own session.
  • Direct chats use the main session (or per-sender if configured).
  • Heartbeats are skipped for group sessions.

Pattern: personal DMs + public groups (single agent)

Yes — this works well if your “personal” traffic is DMs and your “public” traffic is groups. Why: in single-agent mode, DMs typically land in the main session key (agent:main:main), while groups always use non-main session keys (agent:main:<channel>:group:<id>). If you enable sandboxing with mode: "non-main", those group sessions run in Docker while your main DM session stays on-host. This gives you one agent “brain” (shared workspace + memory), but two execution postures:
  • DMs: full tools (host)
  • Groups: sandbox + restricted tools (Docker)
If you need truly separate workspaces/personas (“personal” and “public” must never mix), use a second agent + bindings. See Multi-Agent Routing.
Example (DMs on host, groups sandboxed + messaging-only tools):
{  agents: {  defaults: {  sandbox: {  mode: "non-main", // groups/channels are non-main -> sandboxed  scope: "session", // strongest isolation (one container per group/channel)  workspaceAccess: "none",  },  },  },  tools: {  sandbox: {  tools: {  // If allow is non-empty, everything else is blocked (deny still wins).  allow: ["group:messaging", "group:sessions"],  deny: ["group:runtime", "group:fs", "group:ui", "nodes", "cron", "gateway"],  },  },  }, } 
Want “groups can only see folder X” instead of “no host access”? Keep workspaceAccess: "none" and mount only allowlisted paths into the sandbox:
{  agents: {  defaults: {  sandbox: {  mode: "non-main",  scope: "session",  workspaceAccess: "none",  docker: {  binds: [  // hostPath:containerPath:mode  "/home/user/FriendsShared:/data:ro",  ],  },  },  },  }, } 
Related:

Display labels

  • UI labels use displayName when available, formatted as <channel>:<token>.
  • #room is reserved for rooms/channels; group chats use g-<slug> (lowercase, spaces -> -, keep #@+._-).

Group policy

Control how group/room messages are handled per channel:
{  channels: {  whatsapp: {  groupPolicy: "disabled", // "open" | "disabled" | "allowlist"  groupAllowFrom: ["+15551234567"],  },  telegram: {  groupPolicy: "disabled",  groupAllowFrom: ["123456789"], // numeric Telegram user id (wizard can resolve @username)  },  signal: {  groupPolicy: "disabled",  groupAllowFrom: ["+15551234567"],  },  imessage: {  groupPolicy: "disabled",  groupAllowFrom: ["chat_id:123"],  },  msteams: {  groupPolicy: "disabled",  groupAllowFrom: ["user@org.com"],  },  discord: {  groupPolicy: "allowlist",  guilds: {  GUILD_ID: { channels: { help: { allow: true } } },  },  },  slack: {  groupPolicy: "allowlist",  channels: { "#general": { allow: true } },  },  matrix: {  groupPolicy: "allowlist",  groupAllowFrom: ["@owner:example.org"],  groups: {  "!roomId:example.org": { allow: true },  "#alias:example.org": { allow: true },  },  },  }, } 
PolicyBehavior
"open"Groups bypass allowlists; mention-gating still applies.
"disabled"Block all group messages entirely.
"allowlist"Only allow groups/rooms that match the configured allowlist.
Notes:
  • groupPolicy is separate from mention-gating (which requires @mentions).
  • WhatsApp/Telegram/Signal/iMessage/Microsoft Teams/Zalo: use groupAllowFrom (fallback: explicit allowFrom).
  • DM pairing approvals (*-allowFrom store entries) apply to DM access only; group sender authorization stays explicit to group allowlists.
  • Discord: allowlist uses channels.discord.guilds.<id>.channels.
  • Slack: allowlist uses channels.slack.channels.
  • Matrix: allowlist uses channels.matrix.groups (room IDs, aliases, or names). Use channels.matrix.groupAllowFrom to restrict senders; per-room users allowlists are also supported.
  • Group DMs are controlled separately (channels.discord.dm.*, channels.slack.dm.*).
  • Telegram allowlist can match user IDs ("123456789", "telegram:123456789", "tg:123456789") or usernames ("@alice" or "alice"); prefixes are case-insensitive.
  • Default is groupPolicy: "allowlist"; if your group allowlist is empty, group messages are blocked.
  • Runtime safety: when a provider block is completely missing (channels.<provider> absent), group policy falls back to a fail-closed mode (typically allowlist) instead of inheriting channels.defaults.groupPolicy.
Quick mental model (evaluation order for group messages):
  1. groupPolicy (open/disabled/allowlist)
  2. group allowlists (*.groups, *.groupAllowFrom, channel-specific allowlist)
  3. mention gating (requireMention, /activation)

Mention gating (default)

Group messages require a mention unless overridden per group. Defaults live per subsystem under *.groups."*". Replying to a bot message counts as an implicit mention (when the channel supports reply metadata). This applies to Telegram, WhatsApp, Slack, Discord, and Microsoft Teams.
{  channels: {  whatsapp: {  groups: {  "*": { requireMention: true },  "123@g.us": { requireMention: false },  },  },  telegram: {  groups: {  "*": { requireMention: true },  "123456789": { requireMention: false },  },  },  imessage: {  groups: {  "*": { requireMention: true },  "123": { requireMention: false },  },  },  },  agents: {  list: [  {  id: "main",  groupChat: {  mentionPatterns: ["@openclaw", "openclaw", "\\+15555550123"],  historyLimit: 50,  },  },  ],  }, } 
Notes:
  • mentionPatterns are case-insensitive safe regex patterns; invalid patterns and unsafe nested-repetition forms are ignored.
  • Surfaces that provide explicit mentions still pass; patterns are a fallback.
  • Per-agent override: agents.list[].groupChat.mentionPatterns (useful when multiple agents share a group).
  • Mention gating is only enforced when mention detection is possible (native mentions or mentionPatterns are configured).
  • Discord defaults live in channels.discord.guilds."*" (overridable per guild/channel).
  • Group history context is wrapped uniformly across channels and is pending-only (messages skipped due to mention gating); use messages.groupChat.historyLimit for the global default and channels.<channel>.historyLimit (or channels.<channel>.accounts.*.historyLimit) for overrides. Set 0 to disable.

Group/channel tool restrictions (optional)

Some channel configs support restricting which tools are available inside a specific group/room/channel.
  • tools: allow/deny tools for the whole group.
  • toolsBySender: per-sender overrides within the group. Use explicit key prefixes: id:<senderId>, e164:<phone>, username:<handle>, name:<displayName>, and "*" wildcard. Legacy unprefixed keys are still accepted and matched as id: only.
Resolution order (most specific wins):
  1. group/channel toolsBySender match
  2. group/channel tools
  3. default ("*") toolsBySender match
  4. default ("*") tools
Example (Telegram):
{  channels: {  telegram: {  groups: {  "*": { tools: { deny: ["exec"] } },  "-1001234567890": {  tools: { deny: ["exec", "read", "write"] },  toolsBySender: {  "id:123456789": { alsoAllow: ["exec"] },  },  },  },  },  }, } 
Notes:
  • Group/channel tool restrictions are applied in addition to global/agent tool policy (deny still wins).
  • Some channels use different nesting for rooms/channels (e.g., Discord guilds.*.channels.*, Slack channels.*, Microsoft Teams teams.*.channels.*).

Group allowlists

When channels.whatsapp.groups, channels.telegram.groups, or channels.imessage.groups is configured, the keys act as a group allowlist. Use "*" to allow all groups while still setting default mention behavior. Common intents (copy/paste):
  1. Disable all group replies
{  channels: { whatsapp: { groupPolicy: "disabled" } }, } 
  1. Allow only specific groups (WhatsApp)
{  channels: {  whatsapp: {  groups: {  "123@g.us": { requireMention: true },  "456@g.us": { requireMention: false },  },  },  }, } 
  1. Allow all groups but require mention (explicit)
{  channels: {  whatsapp: {  groups: { "*": { requireMention: true } },  },  }, } 
  1. Only the owner can trigger in groups (WhatsApp)
{  channels: {  whatsapp: {  groupPolicy: "allowlist",  groupAllowFrom: ["+15551234567"],  groups: { "*": { requireMention: true } },  },  }, } 

Activation (owner-only)

Group owners can toggle per-group activation:
  • /activation mention
  • /activation always
Owner is determined by channels.whatsapp.allowFrom (or the bot’s self E.164 when unset). Send the command as a standalone message. Other surfaces currently ignore /activation.

Context fields

Group inbound payloads set:
  • ChatType=group
  • GroupSubject (if known)
  • GroupMembers (if known)
  • WasMentioned (mention gating result)
  • Telegram forum topics also include MessageThreadId and IsForum.
The agent system prompt includes a group intro on the first turn of a new group session. It reminds the model to respond like a human, avoid Markdown tables, and avoid typing literal \n sequences.

iMessage specifics

  • Prefer chat_id:<id> when routing or allowlisting.
  • List chats: imsg chats --limit 20.
  • Group replies always go back to the same chat_id.

WhatsApp specifics

See Group messages for WhatsApp-only behavior (history injection, mention handling details).