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05_slides/README.md

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Best Practices:
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- see: https://sre.google/sre-book/managing-incidents/
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- Prioritize: Stop the bleeding, restore service, and preserve the evidence for root-causing.
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- see: [sre books on managing incidents](https://sre.google/sre-book/managing-incidents/)
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- Prioritise: Stop the bleeding, restore service, and preserve the evidence for root-causing.
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## Postmortem
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