Skip to main content
1 of 3

UPS Error: shipping method is currently unavailable

I did not understand why I am getting this error for ups shipping "This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us."

I have this following settings in UPS backend

http://awesomescreenshot.com/082404tl8d.

When I checked shipping_ups.log file. It has following response.

2014-12-15T07:11:27+00:00 DEBUG (7): Array ( [request] => <?xml version="1.0"?> <AccessRequest xml:lang="en-US"> <AccessLicenseNumber>******</AccessLicenseNumber> <UserId>******</UserId> <Password>******</Password> </AccessRequest><?xml version="1.0"?> <RatingServiceSelectionRequest xml:lang="en-US"> <Request> <TransactionReference> <CustomerContext>Rating and Service</CustomerContext> <XpciVersion>1.0</XpciVersion> </TransactionReference> <RequestAction>Rate</RequestAction> <RequestOption>Shop</RequestOption> </Request> <PickupType> <Code>03</Code> <Description>Customer Counter</Description> </PickupType> <Shipment> <Shipper> <Address> <City></City> <PostalCode>11201</PostalCode> <CountryCode>US</CountryCode> <StateProvinceCode>LA</StateProvinceCode> </Address> </Shipper> <ShipTo> <Address> <PostalCode>11201</PostalCode> <CountryCode>US</CountryCode> <ResidentialAddress>01</ResidentialAddress> <StateProvinceCode></StateProvinceCode> <ResidentialAddressIndicator>01</ResidentialAddressIndicator> </Address> </ShipTo> <ShipFrom> <Address> <PostalCode>11201</PostalCode> <CountryCode>US</CountryCode> <StateProvinceCode>LA</StateProvinceCode> </Address> </ShipFrom> <Package> <PackagingType> <Code>00</Code> </PackagingType> <PackageWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2</Weight> </PackageWeight> </Package> </Shipment> </RatingServiceSelectionRequest> [res ult] => <?xml version="1.0"?> <RatingServiceSelectionResponse> <Response> <TransactionReference> <CustomerContext>Rating and Service</CustomerContext> <XpciVersion>1.0</XpciVersion> </TransactionReference> <ResponseStatusCode>1</ResponseStatusCode> <ResponseStatusDescription>Success</ResponseStatusDescription> </Response> <RatedShipment> <Service> <Code>03</Code> </Service> <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>12.16</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>12.16</MonetaryValue> </TotalCharges> <GuaranteedDaysToDelivery/> <ScheduledDeliveryTime/> <RatedPackage> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>12.16</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>12.16</MonetaryValue> </TotalCharges> <Weight>2.0</Weight> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> </RatedPackage> </RatedShipment> <RatedShipment> <Service> <Code>12</Code> </Service> <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>15.28</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>15.28</MonetaryValue> </TotalCharges> <GuaranteedDaysToDelivery>3</GuaranteedDaysToDelivery> <ScheduledDeliveryTime/> <RatedPackage> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>15.28</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>15.28</MonetaryValue> </TotalCharges> <Weight>2.0</Weight> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> </RatedPackage> </RatedShipment> <RatedShipment> <Service> <Code>02</Code> </Service> <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>20.41</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>20.41</MonetaryValue> </TotalCharges> <GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery> <ScheduledDeliveryTime/> <RatedPackage> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>20.41</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>20.41</MonetaryValue> </TotalCharges> <Weight>2.0</Weight> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> </RatedPackage> </RatedShipment> <RatedShipment> <Service> <Code>13</Code> </Service> <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>29.11</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>29.11</MonetaryValue> </TotalCharges> <GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery> <ScheduledDeliveryTime/> <RatedPackage> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>29.11</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>29.11</MonetaryValue> </TotalCharges> <Weight>2.0</Weight> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> </RatedPackage> </RatedShipment> <RatedShipment> <Service> <Code>01</Code> </Service> <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>32.51</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>32.51</MonetaryValue> </TotalCharges> <GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery> <ScheduledDeliveryTime>10:30 A.M.</ScheduledDeliveryTime> <RatedPackage> <TransportationCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>32.51</MonetaryValue> </TransportationCharges> <ServiceOptionsCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>0.00</MonetaryValue> </ServiceOptionsCharges> <TotalCharges> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>32.51</MonetaryValue> </TotalCharges> <Weight>2.0</Weight> <BillingWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2.0</Weight> </BillingWeight> </RatedPackage> </RatedShipment> </RatingServiceSelectionResponse> [__pid] => 8758 ) 

Does anyone has idea, how to fix it. I am using magento 1.6