Account_TriggerHelper -
public class Account_TriggerHelper { public static void sendEmailToSharedPeople(List<Account> accList) { Map<Id, Account> mapOfAccIdAndAcc = new Map<Id, Account> (); Map<Id, Set<Id>> mapOfAccAndSharedUsers = new Map<Id, Set<Id>> (); Map<Id, String> mapOfUserAndName = new Map<Id, String> (); Set<Id> setOfGroupIds = new Set<Id> (); Map<Id, Set<Id>> mapOfGroupIdAndMember = new Map<Id, Set<Id>> (); String userType = Schema.sObjectType.User.getKeyPrefix(); String groupType = Schema.sObjectType.Group.getKeyPrefix(); for(sObject accS : accList) { Account acc = (Account)accS; mapOfAccIdAndAcc.put(acc.Id, acc); } for(AccountShare accShare : [SELECT Id, AccountId, UserOrGroupId FROM AccountShare WHERE AccountId IN :accList]) { if(!mapOfAccAndSharedUsers.containsKey(accShare.AccountId)) { mapOfAccAndSharedUsers.put(accShare.AccountId, new Set<Id> ()); } if(String.valueOf(accShare.UserOrGroupId).startsWith(userType) && (!UserUtil.getUser(accShare.UserOrGroupId).Profile.Name.contains('Administrator'))) { mapOfAccAndSharedUsers.get(accShare.AccountId).add(accShare.UserOrGroupId); } if(String.valueOf(accShare.UserOrGroupId).startsWith(groupType)) { setOfGroupIds.add(accShare.UserOrGroupId); } } for(GroupMember gm : [SELECT Id, UserOrGroupId, GroupId FROM GroupMember WHERE GroupId IN :setOfGroupIds]) { if(String.valueOf(gm.UserOrGroupId).startsWith(userType)) { if(!mapOfGroupIdAndMember.containsKey(gm.GroupId)) { mapOfGroupIdAndMember.put(gm.GroupId, new Set<Id>()); } mapOfGroupIdAndMember.get(gm.GroupId).add(gm.UserOrGroupId); } } for(AccountShare accShare : [SELECT Id, AccountId, UserOrGroupId FROM AccountShare WHERE UserOrGroupId IN :setOfGroupIds AND AccountId IN :mapOfAccIdAndAcc.keySet()]) { if(!mapOfAccAndSharedUsers.containsKey(accShare.AccountId)) { mapOfAccAndSharedUsers.put(accShare.AccountId, new Set<Id> ()); } if(mapOfGroupIdAndMember.get(accShare.UserOrGroupId) != null) { mapOfAccAndSharedUsers.get(accShare.AccountId).addAll(mapOfGroupIdAndMember.get(accShare.UserOrGroupId)); } } Set<Id> setOfUserIds = new Set<Id> (); for(Set<Id> lstId : mapOfAccAndSharedUsers.values()) { for(Id idVal : lstId) { if(!setOfUserIds.contains(idVal)) { setOfUserIds.add(idVal); } } } for(User u : [SELECT Id, Name FROM User WHERE Id IN :setOfUserIds]) { mapOfUserAndName.put(u.Id, u.Name); } List<Messaging.SingleEmailMessage> mails = new List<Messaging.SingleEmailMessage>(); for(Id idOfAcc : mapOfAccAndSharedUsers.keySet()) { for(Id idOfUser : mapOfAccAndSharedUsers.get(idOfAcc)) { Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage(); mail.setTargetObjectId(idOfUser); mail.saveAsActivity = false; mail.setSubject('New Customer:' + mapOfAccIdAndAcc.get(idOfAcc).Name + ' has been shared with you.'); String body = 'Dear ' + mapOfUserAndName.get(idOfUser) + ',<br/>' + '<br/>'; body += 'Please be informed that customer ' + '<b>' + mapOfAccIdAndAcc.get(idOfAcc).Name +'</b>'+ ' has been shared with you.' + '<br/>'+ '<br/>'; body += 'Please find the customer link ' + '<a href=" ' + MapOfAccIdAndAcc.get(idOfAcc).ORG_URL__c + String.valueOf(mapOfAccIdAndAcc.get(idOfAcc).Id) + '">here.</a>' + '<br/>' + '<br/>'; body += 'Thanks & Regards,'+ '<br/>'+ '<br/>'; body += 'Sales Team'; mail.setHtmlBody(body); mails.add(mail); } } Messaging.sendEmail(mails); } public static void sendEmailOnBlockingCustomer(List<Account> accList) { Map<Id, String> mapOfAccIdAndName = new Map<Id, String> (); Map<Id, Set<Id>> mapOfAccAndSharedUsers = new Map<Id, Set<Id>> (); Map<Id, String> mapOfUserAndName = new Map<Id, String> (); Set<Id> setOfGroupIds = new Set<Id> (); String userType = Schema.sObjectType.User.getKeyPrefix(); Map<Id, Set<Id>> mapOfGroupIdAndMember = new Map<Id, Set<Id>> (); for(sObject accV : accList) { Account acc = (Account)accV; Account oldVal = new Account(); if(Trigger.oldMap != null && Trigger.oldMap.containsKey(acc.Id)) { oldVal = (Account)Trigger.oldMap.get(acc.Id); } if((Trigger.oldMap == null && (acc.Block_Customer__c == true || acc.Blocked_Customer__c == true)) || (acc.Block_Customer__c == true && oldVal.Blocked_Customer__c == false) || (acc.Blocked_Customer__c == true && oldVal.Blocked_Customer__c == false)) { mapOfAccIdAndName.put(acc.Id, acc.Name); } } for(AccountShare accShare : [SELECT Id, AccountId, UserOrGroupId FROM AccountShare WHERE AccountId IN :mapOfAccIdAndName.keySet()]) { if(String.valueOf(accShare.UserOrGroupId).startsWith(userType)) { if(!mapOfAccAndSharedUsers.containsKey(accShare.AccountId)) { mapOfAccAndSharedUsers.put(accShare.AccountId, new Set<Id> ()); } mapOfAccAndSharedUsers.get(accShare.AccountId).add(accShare.UserOrGroupId); } else { if(!setOfGroupIds.contains(accShare.UserOrGroupId)) { setOfGroupIds.add(accShare.UserOrGroupId); } } } for(GroupMember gm : [SELECT Id, UserOrGroupId,GroupId FROM GroupMember WHERE GroupId IN :setOfGroupIds]) { if(String.valueOf(gm.UserOrGroupId).startsWith(userType)) { if(!mapOfGroupIdAndMember.containsKey(gm.GroupId)) { mapOfGroupIdAndMember.put(gm.GroupId, new Set<Id>()); } mapOfGroupIdAndMember.get(gm.GroupId).add(gm.UserOrGroupId); } } for(AccountShare accShare : [SELECT Id, AccountId, UserOrGroupId FROM AccountShare WHERE UserOrGroupId IN :setOfGroupIds AND AccountId IN :mapOfAccIdAndName.keySet()]) { if(!mapOfAccAndSharedUsers.containsKey(accShare.AccountId)) { mapOfAccAndSharedUsers.put(accShare.AccountId, new Set<Id> ()); } if(mapOfGroupIdAndMember != null && mapOfGroupIdAndMember.containsKey(accShare.UserOrGroupId)) { for(Id IdVal : mapOfGroupIdAndMember.get(accShare.UserOrGroupId)) { mapOfAccAndSharedUsers.get(accShare.AccountId).add(idVal); } } } Set<Id> setOfUserIds = new Set<Id> (); for(Set<Id> lstId : mapOfAccAndSharedUsers.values()) { for(Id idVal : lstId) { if(!setOfUserIds.contains(idVal)) { setOfUserIds.add(idVal); } } } for(User u : [SELECT Id, Email , Name FROM User WHERE Id IN :setOfUserIds]) { mapOfUserAndName.put(u.Id, u.Name); } List<Messaging.SingleEmailMessage> mails = new List<Messaging.SingleEmailMessage>(); for(Id idOfAcc : mapOfAccAndSharedUsers.keySet()) { for(Id idOfUser : mapOfAccAndSharedUsers.get(idOfAcc)) { Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage(); mail.setTargetObjectId(idOfUser); mail.saveAsActivity = false; mail.setSubject('Customer: ' + mapOfAccIdAndName.get(idOfAcc) + ' has been blocked.'); String body = 'Dear ' + mapOfUserAndName.get(idOfUser) + ',<br/>' + '<br/>'; body += 'Please be informed that customer ' + '<b>' + mapOfAccIdAndName.get(idOfAcc) +'</b>'+ ' has been blocked.' + '<br/>'+ '<br/>'; body += 'Please find the customer link ' + '<a href=" ' + String.valueOf(mapOfAccIdAndName.get(idOfAcc)) +'">here.</a>' + '<br/>' + '<br/>'; body += 'Thanks & Regards,'; body += 'Sales Team'; mail.setHtmlBody(body); mails.add(mail); } } Messaging.sendEmail(mails); } public static void populateApprovalGroup(List<Account> lstAccounts, Map<id, Account> oldMapAccounts, String strEvent){ //Variable Declaration set<String> setSalesOfficeName = new Set<String>(); Set<String> setSalesOfficeIds = new Set<String>(); Map<String, List<Account>> mapSalesOfficeLstAccounts = new Map<String, List<Account>>(); Map<String, List<Account>> mapSalesOfficeIdLstAccounts = new Map<String, List<Account>>(); List<Account> lstAccountsToBeUpdated = new List<Account>(); Id idSAPcustomer_RT = Schema.SObjectType.Account.getRecordTypeInfosByName().get('SAP Customer').getRecordTypeId(); Boolean boolEligibleRec; //Iterate Over Accounts to Collect records for(Account iteratorAcc : lstAccounts){ boolEligibleRec = false; //Block for SAP Customer if(iteratorAcc.recordTypeID == idSAPcustomer_RT) { if(strEvent == 'Insert') { boolEligibleRec = true; } else if(strEvent == 'Update') { if(oldMapAccounts.get(iteratorAcc.id).Sales_office_via_interface__c != iteratorAcc.Sales_office_via_interface__c) { boolEligibleRec = true; } } if(boolEligibleRec) { setSalesOfficeIds.add(iteratorAcc.Sales_office_via_interface__c); if(mapSalesOfficeIdLstAccounts.containsKey(iteratorAcc.Sales_office_via_interface__c)) { mapSalesOfficeIdLstAccounts.get(iteratorAcc.Sales_office_via_interface__c).add(iteratorAcc); } else { mapSalesOfficeIdLstAccounts.put(iteratorAcc.Sales_office_via_interface__c, new List<Account>{iteratorAcc}); } } } } //Modify Block for SalesOffice Ids if(setSalesOfficeIds.size()>0) { List<Sales_Office__c> lstSalesOffice = [select Id, Name from Sales_Office__c WHERE Id =: setSalesOfficeIds]; for(Sales_Office__c iteratorSalesOffice: lstSalesOffice) { setSalesOfficeName.add(iteratorSalesOffice.Name); if(mapSalesOfficeLstAccounts.containsKey(iteratorSalesOffice.Name)) { mapSalesOfficeLstAccounts.get(iteratorSalesOffice.Name).addAll(mapSalesOfficeIdLstAccounts.get(iteratorSalesOffice.id)); } else { mapSalesOfficeLstAccounts.put(iteratorSalesOffice.Name, mapSalesOfficeIdLstAccounts.get(iteratorSalesOffice.id)); } } } List<Sales_Office_and_Group_Mapping__c> lstSalesAndGroupMapping = [select Name, Group__c from Sales_Office_and_Group_Mapping__c WHERE Name=: setSalesOfficeName]; for(Sales_Office_and_Group_Mapping__c iteratorSalesAndGroupMapping: lstSalesAndGroupMapping) { for(Account varIteratorAcc : mapSalesOfficeLstAccounts.get(iteratorSalesAndGroupMapping.Name)) { varIteratorAcc.Approval_Group__c = iteratorSalesAndGroupMapping.Group__c; lstAccountsToBeUpdated.add(varIteratorAcc); } } } } The debug log reveals too less about the classes & I see validation & duplicate rules being referredloggedLink to debug log