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  • You can check the label versus api name by looking at metadata type CaseSettings, subtype EmailToCaseRoutingAddress - see doc Commented Nov 21, 2022 at 17:11
  • @cropredy It is <casePriority>Medium</casePriority> independent of language set of a user. Commented Nov 22, 2022 at 9:05
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    You should write a detailed answer as a service to the community, then accept the answer 2 days later (which is how long a self-answer must "percolate") Commented Nov 22, 2022 at 17:29