Timeline for Is It Possible to Apply Filters to Einstein Activity Capture to Prevent Specific Events From Being Synced to External Calendar?
Current License: CC BY-SA 4.0
5 events
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| Oct 26, 2023 at 20:19 | comment | added | Paulo Duarte | No worries. Best of luck! | |
| Oct 26, 2023 at 15:37 | comment | added | AlexKEPM | I could maybe see if there's something we could do to do an automatic cleanup in Google Calendar. Unfortunately we need the "blocked" events to exist in Salesforce so our hands are tied there. I jumped onboard as a Salesforce developer shortly after EAC became standard. It sounds like Lightning Sync had a lot more customization, though, which I do wish we had with EAC! Thank you very much for the assistance! I appreciate it! :) | |
| Oct 26, 2023 at 15:07 | comment | added | Paulo Duarte | Gotcha. If I recall correctly there were filter options for Lightning Sync but since you're using EAC, it's more streamlined and doesn't offer detailed filtering. Have you looked at some kind of manual cleanup options? | |
| Oct 26, 2023 at 14:43 | comment | added | AlexKEPM | Thanks for the reply! Our sync settings are currently "Salesforce to Google Calendar." The problem we're running into is that when we schedule appointments using Salesforce Scheduler tool, it blocks out 30 minutes after the appointment to prevent back-to-back bookings. These "blocked" events are causing confusion for our team when they see them on GCal, and they'd rather see that slot empty. I was hoping I could just forego syncing any events that have the word "Blocked" in the subject line, since the event must exist in SF for the scheduler to work, but doesn't need to be in GCal. | |
| Oct 26, 2023 at 14:33 | history | answered | Paulo Duarte | CC BY-SA 4.0 |