Questions tagged [comments]
The comments tag has no summary.
10 questions
2 votes
0 answers
340 views
Migrating from Zendesk to Service Cloud - Rich Text Private/Internal Notes?
We are long time Zendesk Users and are working to migrate to Service Cloud. In Zendesk there are basically 2 types of Ticket Notes/Comments Public Reply - shared with Customer Internal Note - shared ...
- 533
0 votes
2 answers
9k views
How to insert comments in lightning aura components that are not shown in the generated HTML?
The lightning aura component comment syntax common to HTML <!-- comment --> generates a comment also in the generated HTML. There is a way to insert comments in the source code of the .cmp ...
- 795
0 votes
0 answers
119 views
create new case when case comment added after 10 days
When a community user adds a comment to a closed case after 10 days of closure, i want it to create a new case record.Once an agent has closed a case, sometime the users take a while and then come ...
- 1
0 votes
0 answers
1k views
Community Case Comments
So I am working on building out a support portal community and I have issues trying to figure out how I want to do case comments. I want our users to see our post that is visible to all and be able to ...
- 116
0 votes
1 answer
2k views
Recieving the following error while trying to comment out Apex Trigger: "Error: Compile Error: Unexpected token '<EOF>'. at line 65 column 1 "
I'm a point and click admin with little Apex experience in need of some assitance. I am attempting to Comment out and Apex Class in my Organization, however when attempting to update the Trigger in ...
- 13
0 votes
1 answer
3k views
Making rejection comments mandatory in approval processes
I need to make Approval rejection comments mandatory, to do that i am using a trigger suggsted by Mr. Christopher , that was working fine if the user does not given the comments, but the issue is ...
1 vote
1 answer
5k views
Approval Process - how to get the value of the approval comment while in the parent object's trigger?
I have a field update that runs in an Approval Process as an action of Approving one of the steps. When that field update runs, the after-update triggers are invoked. How can I get the value of the ...
- 2,126
6 votes
1 answer
33k views
What is the best way to add comment in Visualforce Code
I am working on a existing VF code and added a comment like this, it appears on the page. // Bla Bla Bla I changed the comment to this, but receive the below error. <! Bla Bla Bla> "The ...
- 415
1 vote
1 answer
4k views
Email to case Settings - Comments REPLY-TO Address
I was testing case comments, and noticed that every time a case comment is created, the customer gets an email notification about the comment. When the customer replies to that email (comment ...
- 13
21 votes
5 answers
20k views
Why "--" is not permitted in Lightning Component's comments in markup? How to toggle markup with class names like "uiInput--input"?
In a Lightning Component, I have the following markup which I have to comment in and out for testing purpose <force:inputField value="{!v.account.Name}" class="form-control uiInput--input input" /&...
- 28.6k