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Questions tagged [gmail]

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This tag is for questions related to "Gmail to Salesforce" and "Gmail Buttons and Links" .

24 questions
Newest Active Bountied Unanswered
0 votes
1 answer
223 views

We have Person Accounts set up in an org and want the email integration to create one of these instead of a Contact or Lead (which we don't use). After setting up the integration app we don't see the ...
Irene's user avatar
  • 2,005
1 vote
0 answers
601 views

Since Gmail will start requiring one-click-unsubscribe in 2024, we want to ensure compliance for our emails. Our emails already have one List-Unsubscribe header field and one List-Unsubscribe-Post ...
Gio's user avatar
  • 31
0 votes
1 answer
665 views

Im currently working in a NPS solution for my company, where we send a survey via email with a 10 star rating grid. In the interactive email studio, the email body looks ok, but when we receive it on ...
Henrique Lorenzini's user avatar
  • 3
0 votes
1 answer
823 views

I am setting up Email Services in Salesforce. I have created an Apex Class which performs a logic and have created a new Email Service Address as well. When, I send an email to the new Email Service ...
Madhurima's user avatar
  • 1,475
3 votes
2 answers
7k views

I have a record triggered flow after update, which uses a Send Email action to send an email to the email address specified in the Account record. While it works fine when the email address is outlook ...
Gabriel Serrano Salas's user avatar
  • 1,799
0 votes
1 answer
5k views

After enabling Gmail integration on my org I expected the chrome extension to work with Gmail. Unfortunately, it's not working. The extension is installed successfully, but clicking on it with Gmail ...
shamim's user avatar
  • 191
0 votes
1 answer
615 views

Problem: I used the Interactive email form for my Email Template, with a description related to it (description stay above the Interactive Email form, in a different block). But since Outlook hasn't ...
Henri F. Thompson's user avatar
  • 5
0 votes
1 answer
705 views

Any ideas why my interactive email form is not resulting in a fallback button in gmail webmail and gmail app? It does display in Apple iPhone Apple iPad Apple Mail and AOL webmail
user55293's user avatar
  • 17
2 votes
1 answer
775 views

I have been looking for a solution to be able to show the email body with white text and black background when the dark mode is enabled. But so far I haven't seen any solution that is actually working ...
Brian23Gt's user avatar
  • 141
0 votes
1 answer
1k views

i need the buttom "add contact" i I'm not seeing the button
Lehmann's user avatar
  • 3
3 votes
1 answer
530 views

I am trying to get extra promotion buttons in Gmail. The Salesforce documentation says that placing this code into an email Google Promotion Tab will show some extra buttons in the promotion tab. I'm ...
Johhnytska's user avatar
  • 169
0 votes
0 answers
184 views

In every email you send from salesforce marketing cloud, you send an open.aspx (open tracking) request in the form of: Request URL: https://click.my.delegated_domain.com/open.aspx?HASH-KEY When i go ...
user avatar
3 votes
1 answer
2k views

My client has been using Salesforce Inbox for a while, and now asked my to turn on EAC. Now that EAC is on, he is no longer prompted to Log the Email after sending it. Which is fine when a contact ...
hgolov's user avatar
  • 865
0 votes
1 answer
2k views

We are using Einstein Activity Capture in order to log in emails that we have with Specific Contacts.  Our contacts are most of the time involved in Many opportunities so a specific contact can be ...
Ben2pop's user avatar
  • 455
0 votes
1 answer
179 views

We are using Lightning Experience. We have a single user license and it has the administrator profile. We want to send emails through Gmail. We have completed the setup following these instructions ...
rangma's user avatar
  • 1

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