Questions tagged [inbox]
The inbox tag has no summary.
24 questions
1 vote
0 answers
204 views
The Android Mobile Push SDK's getMessages method is not giving older messages in response
0 I'm using the SFMC Android Mobile Push SDK for Inbox messages in the Android app. I want to retrieve all inbox messages sent from the SFMC app dashboard and display them to the user. Currently, I'm ...
0 votes
1 answer
83 views
SFMCSdk (Android) crash when inboxMessageManager trying to connect already-closed SQLiteDatabase (get messages)
We have fresh android setup (target 34) with Jetpack Compose and in our Marketing Cloud-related repository instance inboxMessageManager is successfully initialised (code below) but when restart ...
0 votes
2 answers
895 views
Does SFMC automatically unsubscribe complaints?
In SFMC, one of the captured data is complaints (in reporting and data view). my understanding is the complaints in SFMC means subscribers who mark the received email in their inbox as spam, is that ...
0 votes
0 answers
84 views
Sync Salesforce contact on iphone rubrica
I'm trying to Sync Salesforce contacts (or a custom obj that is our real contact) and some fields of this obj on the standard iPhone rubrica. My main goal is: open my iphone standard rubrica and see ...
1 vote
0 answers
310 views
SFMC Inbox marking message as Read status clears all notifications from the notification tray on iOS
We are using mobile studio to send Inbox Push notification with Alert + Inbox, the push notification arrives fine and we can call MarketingCloudSDK.sharedInstance().sfmc_getUnreadMessages() to ...
0 votes
0 answers
301 views
Inbox messages in SFMC does not work with AMPScript
I am trying to add AMPscript to the inbox message (MobilePush). The AMPscript added to the Inbox subject line ( default SFMC field inside inbox) or other custom fields like body,cta etc. does not work ...
1 vote
1 answer
788 views
SFMC Inbox Messages
We are using MarketingCloudSDK V7.1.1 in our project. The app was working fine, suddenly from the past few days, our prod app started to break. On analysing we observed MarketingCloudSDK....
1 vote
1 answer
407 views
Salesforce Inbox Outlook Integration
Im trying to add 'New Opportunity' to the Salesforce Inbox Outlook Integration dropdown: I have added the 'New Opportunity' Global action, but don't know how to make this available in the dropdown. ...
1 vote
1 answer
2k views
Can't create new user: Error on All inbox permission sets are in use
While trying to create a new user, I get the error that 'All inbox permission sets are in use' We had the Inbox feature in the past, but we didn't go with it. It's disabled. Is that the issue? I tried ...
0 votes
0 answers
49 views
Send a personalized information through a Cloud Page using an Inbox PUSH [duplicate]
I would like to send personalized fields from a Data Extension through a Cloud Page using an Inbox PUSH. When a client open the message in the Inbox section from the APP , I would like to show for ...
1 vote
1 answer
353 views
How to add Salesforce Inbox in Scratch Org definition
How do we add Salesforce Inbox in our scratch org definition file? I'm trying to build a 2GP, in which I have a permission set group that is referencing the following permission set - ...
1 vote
1 answer
309 views
iOS sfmc_refreshMessages() always returns false
After updating the MarketingCloudSDK from 7.1.0 to 7.4.0, sfmc_refreshMessages() always return false. Until V7.1.0 sfmc_refreshMessages() use to return true if cloud server had new messages or when ...
0 votes
1 answer
545 views
SFMC In-App Messaging badge count for iOS
We have integrated SFMC Inbox messaging in our iOS application. Whenever we trigger an alert + push inbox message from SFMC portal, badge count on the app icon is incremented by 1. We mark a message ...
1 vote
1 answer
883 views
SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as "Read"
Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
0 votes
0 answers
268 views
No 'Interaction' Send Method Option for Inbox Creation
I'm trying to set up inbox messages for use by Journey Builder. According to the documentation, you need to set up the inbox message using a send method of 'Interaction'. I'm seeing the other three ...