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Aug 5, 2014 at 2:07 vote accept Mark L
Aug 5, 2014 at 2:07 comment added Mark L After tracking the log, I found some users are not belonging to our company exist in user information list. (it is some users like test.com/user1 exist I guess the vendor built a test domain and access SP before). Hence question #2 is the issue. Thanks!
Jul 3, 2014 at 7:36 history answered Waqas Sarwar MVP CC BY-SA 3.0