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- I don't think that this is an xDB issue. But I'm not sure what it is. List Manager gets First and Last Name from the Personal Facet on the Contact.. so it would appear to be there. What custom facet did you add, why, and did you modify the Experience Profile any?Pete Navarra– Pete Navarra2020-11-20 14:26:30 +00:00Commented Nov 20, 2020 at 14:26
- @PeteNavarra Yes, the [ContactFacets] table in the database is populated properly, so I was thought maybe there might be a difference in the way data is delivered from there for List Manager view and Contact Card view. I've updated my question to reflect more on the facet I've added.Elena P– Elena P2020-11-20 18:00:47 +00:00Commented Nov 20, 2020 at 18:00
- I wonder if it's a version/bug/compatibility issue with EPEXpress tab. xDB looks correct, and your facet looks correct.Pete Navarra– Pete Navarra2020-11-20 18:01:32 +00:00Commented Nov 20, 2020 at 18:01
- thank you, that's a fair point that I haven't really considered. I guess I'll have to try to do it with SPEAK instead and see if it works betterElena P– Elena P2020-11-20 18:16:52 +00:00Commented Nov 20, 2020 at 18:16
- 1Godspeed on a SPEAK customization journey. You might check in with the authors of EPEXpress Tab and make sure that there isn't already a known issue around it.Pete Navarra– Pete Navarra2020-11-20 18:35:10 +00:00Commented Nov 20, 2020 at 18:35
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