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Nov 29, 2011 at 16:03 comment added Péter Török @xsAce, I see - this is indeed important to get through eventually. However, if they aren't willing to listen to your explanations, the best is what you did, setting a hard rule (and to soften it, you may want to add "if you ever get interested in why, I will be happy to explain" :-)
Nov 29, 2011 at 15:52 vote accept xsace
Nov 29, 2011 at 15:52 vote accept xsace
Nov 29, 2011 at 15:52
Nov 29, 2011 at 15:48 comment added xsace @PéterTörök basic teaching, as why we can't delivered a new feature request mid sprint. Without going through the whole Scrum explanations. For now I just set them as hard rules they need to comply with, as they didn't want to listen more yet.
Nov 29, 2011 at 15:44 comment added xsace @ThomasOwens I see your point. So to recap I educate myself on his role and why it's not noise but part of the process. Than I'll need to have a talk with him
Nov 29, 2011 at 15:43 comment added Péter Török @xsAce, he needs to accept the "noise" at least for the time being (and to wear his PO hat, which magically converts this noise into information important for the project :-). About educating outside people: what precisely would you like them to do differently?
Nov 29, 2011 at 15:42 comment added Thomas Owens @xsAce It's not noise. Noise is something that's unwanted. Client/user interaction isn't noise to the PO, but it is noise to the development team.
Nov 29, 2011 at 15:40 comment added xsace So it's more about me educating him to accept this noise than educating outside people about our process?
Nov 29, 2011 at 15:26 comment added Karl Bielefeldt Great point. It's very likely one of the people constantly interrupting him would make a better choice for PO.
Nov 29, 2011 at 15:23 history answered Péter Török CC BY-SA 3.0