Timeline for Should cases be reopened for bugs, or should bugs be opened as a new case?
Current License: CC BY-SA 3.0
18 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Apr 20, 2012 at 12:14 | vote | accept | Curtis | ||
| Apr 18, 2012 at 17:36 | comment | added | JF Dion | You could open child cases of the main case for tracking, they will all be listed with the main case when you search for it | |
| Apr 18, 2012 at 16:22 | history | edited | gnat | edited tags | |
| Apr 18, 2012 at 16:13 | comment | added | Joachim Sauer | @Curt: that doesn't really change the fact that he shouldn't close the ticket unless he's certain that it's Done (for whatever your definition of this is). | |
| Apr 18, 2012 at 16:05 | comment | added | Curtis | @ratchetfreak Unfortunately we're only a small team, so QA is carried out by PM. | |
| Apr 18, 2012 at 15:49 | comment | added | ratchet freak | the PM should not be closing the case until it passed QA | |
| Apr 18, 2012 at 15:42 | answer | added | StriplingWarrior | timeline score: 1 | |
| Apr 18, 2012 at 15:32 | answer | added | gnat | timeline score: 10 | |
| Apr 18, 2012 at 15:25 | answer | added | Ryathal | timeline score: 3 | |
| Apr 18, 2012 at 15:23 | answer | added | ChrisF | timeline score: 7 | |
| Apr 18, 2012 at 15:23 | answer | added | Colin D | timeline score: 1 | |
| Apr 18, 2012 at 15:21 | answer | added | James McLeod | timeline score: 5 | |
| Apr 18, 2012 at 15:18 | comment | added | Joachim Sauer | But maybe I misread this. Are the bugs found by QA/before a release was done? Or is this a "several months later"-case? | |
| Apr 18, 2012 at 15:18 | answer | added | Zachary K | timeline score: 0 | |
| Apr 18, 2012 at 15:17 | comment | added | Joachim Sauer | I don't think that this is a real duplicate, its similar, but there's an important difference: Here it's about a new feature being implemented and a relatively short round-trip time back to the developer. The answer might (or might not) be similar, but the question is different | |
| Apr 18, 2012 at 15:12 | comment | added | FrustratedWithFormsDesigner | possible duplicate of Bug reopen vs. new | |
| Apr 18, 2012 at 15:10 | history | edited | Curtis | CC BY-SA 3.0 | added 1 characters in body |
| Apr 18, 2012 at 15:05 | history | asked | Curtis | CC BY-SA 3.0 |