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Apr 12, 2017 at 7:31 history edited CommunityBot
replaced http://programmers.stackexchange.com/ with https://softwareengineering.stackexchange.com/
Dec 31, 2015 at 18:40 comment added gnat @chris for the matters of issue tracking, mail is not really convenient... "in the mail you sent us two months ago, you mentioned... no not that email, you sent us five emails this day, three of them were with subject Re: blue button click, look at the second one, the one with 10Mb screen shot attached to it... what? you can't find it?"
Dec 31, 2015 at 17:54 comment added chris I can quickly send a mail, but don't want to sign-up for a web based bug tracker.
Oct 16, 2013 at 14:11 comment added sakisk @naught101 It might not be older than the Web but it's definitely older than Web-based trackers
Mar 30, 2013 at 13:08 comment added naught101 @gnat: A major part of that linked answer being so great is the "if it's easy for you, you can enter that sort of thing right there" part. That is key to many open source projects, as there is no funding for phone support. A mailing list is a turn-off for me as a bug-reporting user, as I don't want to have to sign up for responses. With a bug tracker, I can see that the issue I have is in the system, and can come back and search for it later, and see if it's been updated. This is difficult with a mailing list, unless there is a really good web-based list tracker, which often isn't the case.
Mar 30, 2013 at 12:56 comment added naught101 @RossPatterson I was thinking that. But it seems unlikely that it's older than the web, considering it contains a bunch of URLs...
Mar 28, 2013 at 7:24 history edited gnat CC BY-SA 3.0
wordsmithing
Mar 27, 2013 at 7:07 history edited gnat CC BY-SA 3.0
wordsmithing
Mar 27, 2013 at 0:24 comment added Ross Patterson Also, that GNU advice is ancient, way older than the web and web-based issue trackers.
Mar 26, 2013 at 15:59 comment added Andres F. Great answer! Email is better known than issue trackers, and easier to understand (which is not to say everyone "gets" email :P )
Mar 26, 2013 at 14:23 history edited gnat CC BY-SA 3.0
http://programmers.stackexchange.com/a/15542/31260 += "Herding your users to your bugtracker"
Mar 26, 2013 at 9:10 history edited gnat CC BY-SA 3.0
"lines giving the email address for bug reports"
Mar 26, 2013 at 9:04 history answered gnat CC BY-SA 3.0