Crypto.com Status

ETH staking process delayed

Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT

Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT

FLR staking suspension

Investigating - Please note FLR staking for all entities have been suspended due to validator issue. This also impacts Staking Basket and IRA Staking.
Mar 03, 2026 - 11:36 HKT

GRT Staking Reward delay

Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.

Please note that GRT staking rewards distribution may be impacted during this time.
Dec 15, 2025 - 14:01 HKT

Crypto.com App/Web Wallet Operational

Buy Operational

Sell Operational

Send Operational

Withdrawals Operational

Deposits Operational

Fiat Wallets Operational

Crypto.com App/Web Operational

Main Page Operational

Track Coins Operational

Notifications Operational

Onboarding Operational

Card and Staking Operational

Crypto.com Exchange Operational

API Server Operational

Web Server Operational

Withdrawals Operational

Deposits Operational

Exchange App Operational

NFT Operational

NFT Login Operational

NFT Website Operational

NFT Purchase Operational

NFT Sale Operational

NFT Withdraw Operational

NFT Deposit Operational

Pay Operational

Pay Your Friends Operational

Giftcard Operational

Airtime Operational

Checkout, Invoice, Subscriptions Operational

Refunds Operational

Merchant Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 22, 2026

No incidents reported today.

Mar 21, 2026

Green Dot is currently experiencing a disruption to service

Resolved - This incident has been resolved.
Mar 21, 01:15 HKT

Identified - We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up USD cash account, deposit, withdrawal may be temporarily unavailable during this period
Mar 21, 00:11 HKT

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

EUR Fiat Openpayd deposit/withdraw delays

Resolved - This incident has been resolved.
Mar 18, 13:41 HKT

Investigating - Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed.

Deposits: Please pause any planned deposits via OpenPayd until further notice.

Withdrawals: Expect processing delays until service is fully restored.

Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
Mar 18, 13:40 HKT

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

Cash Earn feature is unavailable

Resolved - The incident has been resolved.
Mar 15, 16:35 HKT

Update - Issues on Greendot side have been resolved and the Cash Earn feature is back to normal.
Mar 15, 16:34 HKT

Investigating - Please note the Cash Earn feature is temporarily unavailable due to issues on our vendor Greendot. We will let you know once the service resumes.
Mar 15, 12:04 HKT

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Paypal US Issues

Resolved - This incident has been resolved.
Mar 13, 14:29 HKT

Investigating - PayPal is currently unavailable as a payment method for US customers. Please choose an alternative payment option. We apologize for any inconvenience this may cause.
Mar 12, 21:04 HKT

Mar 12, 2026

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

CAD Fiat Wallet DC Bank Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 8, 18:00 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 17:00 HKT

Scheduled - Our USD fiat wallet vendor "Digital Commerce Bank" will be undergoing scheduled maintenance from 04:00 to 05:00 (Eastern Time) on March 8, 2026.

Impact:
- Users will not be able to use Digital Commerce Bank for CAD fiat deposit/withdrawal.

During this period, please use our alternative vendor Payper. Any existing transfer via DC Bank will be resumed once they have completed. We apologize for any inconvenience and appreciate your patience during this maintenance window.
Mar 6, 19:46 HKT