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//ad.company.com/sharedvs//ad.company.com/Shared- I know windows in most part is case insensitive, but, it's still a difference in what you are doingsmbclientand withmount -t cifs, and they don't appear to affect the observed behavior. For example,smbclientstill works if I spell it assHaReD, andmount -t cifsstill fails in the same way.prefixpath=Sites/BLAH") and I get the same error(s) frommount.cifs: random variation betweenRequired key not availableorNo such file or directory. Added a few more details to clarify that I tried these already.dmesg? (might require CONFIG_CIFS_DEBUG to be set in kernel configuration)