Basic chat functionality with Click-to-Call – B2B

  • Resolved sdengros

    (@sdengros)


    1 month, 2 weeks ago

    Regarding Chaty – I am in love with the Click-to-Call functionality, but I also need chat functionality and our customers are B2B – they do not want to use WhatsApp or LinkedIn.

    What we need is to be able to chat with our customers in a dedicated chat interface – with a Click-to-Call button as well.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marvin

    (@marvinpremio)

    1 month, 2 weeks ago

    Hi @sdengros ,

    We’re happy to hear you’re enjoying the Click-to-Call feature!

    If you’re looking for a way to chat directly with your customers through a dedicated chat interface (without using WhatsApp or LinkedIn), we recommend trying our Chatway Live Chat.

    Chatway integrates natively with Chaty, so you can easily add it as one of your Chaty channels — allowing your visitors to either chat with you directly or call you with a single click.

    Can you please check our easy visual guide here: https://premio.io/help/chaty/how-to-add-chatway-live-chat-channel-to-chaty and let me know if it helps? ☺️

    Thread Starter sdengros

    (@sdengros)

    1 month, 2 weeks ago

    Hi @marvinpremio
    Thank you for your swift and comprehensive response. This is great and exactly what I was looking for!

    Plugin Support Marvin

    (@marvinpremio)

    1 month, 2 weeks ago

    You’re very welcome!
    If you have any other questions while setting it up, feel free to reach out — we’ll be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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