1

I'm creating a tool using Twilio where I record upon request bits of the call. I'm using Audacity to check the encoding of the file and if it is a Linear PCM, but in part of Twilio's documentation it is stated that a call is using an 8-bit PCM mono uLaw with a sampling rate of 8Khz.

Can this be configured, because I'd need to have the recording in a given encoding configured by me when launching the recording or when downloading it. Upon fetching the recording I can only choose mp3 or wav.

Thank you.

Improve this question

1 Answer 1

Reset to default
1

The recording format is not a configurable option.

Note that calls traveling across the Public Switch Telephone Network (PSTN) have their audio quality constrained by that transport. See the below article for more details.

You could download the recordings from Twilio and transcode to your required format, and store in your cloud.

Best Practices for Audio Recordings

Improve this answer
Sign up to request clarification or add additional context in comments.

Comments

Start asking to get answers

Find the answer to your question by asking.

Ask question

Explore related questions

See similar questions with these tags.