Today I work as a process supporter (client operation service, 2nd level) for a service company that gives support to a german car manufacturer usingwith a service manager software ITIL framework based.
The job is a dreamgood regarding the IT environment: Everyday new topics coming from first level problems, a lot of (third level) guys involved but I do not have to be on top of the details. There is the third level that knows the details, and I need to know what problems are hot, have multiple tickets and need to put these problems in a process chain.
But there is also the interpersonal job issue: Being at a "conservative" company for 40 hours/week from 8 to 5 (exactly) and being controlled by site managers who look at what I am doing. I would like to workadmire people working in a remote, Unix Environment but knowknowing that people who make it there are "technical" intelligent and creative. Am I this person? Or am I the conservativechilled 8 to 5 worker who needs an "easy IT Job"likes "IT"? Anyway, the more difficult the problems you can solve, the lessmore job freedom you will be controlledgain. As an experienced guy with many IT projects behind me I should know it.. anyway let's move back:
When I was a child and a teenager, computers never were important for me. I did not have any patience for playing computer games or programming. But since I can think I always had a computer at home, as my father was interested in hardware. But me not. I even did not play Lego nor watched Star Wars and the like. But I always admired games like Pirates and Populous.
My first IT job was at a webshop company in the "Oberpfalz" in Bavaria, Germany, back in 2012. I was in my younger thirties and was eager copy and pasting Php/JS code and run Mysql databases. I was so eager copying that I even realized a CRUD Web App from scratch with Jquery and Php. It should have resulted in a steep learning curve, but in my case: $nullnot that much.
During this time of maybe 5 months working there, I boughtgot a Linux Laptop with Ubuntu pre-installed, and kept it for some time in the cabinet. I did not have much success at the company but stayed there some more time.
In the next two jobs I also was not successful. I "climbed" upthen changed from Php to Python/Django (using the built-in Django Admin), but continued with copy/paste.
Time went by, it was 2014. InIn 2015 I wanted to learn more IT and got a bachelor IT programme. Looking back I did not learn anything during thelooked into university IT courses for life, butsuch as FernUni Hagen, Germany. I also got the chance to leverage my Github know how especially with oh-my-zsh. I hadtook some free time and spent it with my Ubuntu Laptop, Git, Cygwin and Termux. I did a lot of research regarding sed and regex and came by here quite often.
After that I starteddid several projects, most of them giving service as Windows Sys Admin first and second level to a public company and did not have much success. There was a lot of workSystem and I missed organizing myself wellApple Mobile Devices Admin first and second level. But I learnt that I never want to be again a core Windows Sys Admincould learn Powershell and was happy to leave themVBA which both are great languages.