Today I work as a process supporter (client operation service, 2nd level) for a service company that gives support to a german car manufacturer using a service manager software ITIL framework based.
The job is a dream regarding the IT environment: Everyday new topics coming from first level problems, a lot of IT People involved but I do not have to be on top of the details. There is the third level that knows the details, and I need to know what problems are hot, have multiple tickets and need to put these problems in a process chain.
But there is also the interpersonal job issue: Being at a "conservative" company for 40 hours/week from 8 to 5 (exactly) and being controlled by site managers who look at what I am doing and if I am working. This aspect I dislike. I would like to work in a remote, Unix Environment but know that people who make it there are "technical" intelligent and crreative. Am I this person? Or am I the conservative 8 to 5 worker who needs an "easy IT Job"? Anyway, the more difficult the problems you can solve, the less you will be controlled. As an old guy 1978 born I should know it.. anyway let's move back:
When I was a child and a teenager, computers never were important for me. I did not have any patience for playing computer games or programming. But since I can think I always had a computer at home, as my father was interested in hardware. But me not.
Time passed and as a young adult, from one day to the other, I was not happy anymore with the MS Access database and html homepage my mother had, updated by me with Macromedia Dreamweaver. She represented artists and I wanted to have a php and mysql database solution with one template loading artists on a website.
So I contracted my friend and he did a php site without javascript. I was envious of his skills and wanted to learn this as well and started with copy and paste JS and PHP code from the Internet...
... a dilemma which took quite long to understand that it is not ok for my learning. Just copying code and understanding nothing is not at all fruitful to make money with IT. Even if you use the top of art tech stack which back then was Jquery!
My first IT job was at a webshop company in the "Oberpfalz" in Bavaria, Germany, back in 2012. I was in my younger thirties and was eager copy and pasting Php/JS code and run Mysql databases. I was so eager copying that I even realized a CRUD Web App from scratch with Jquery and Php. It should have resulted in a steep learning curve, but in my case: $null.
During this time of maybe 5 months working there, I bought a Linux Laptop with Ubuntu pre-installed, and kept it for some time in the cabinet. I did not have much success at the company but stayed there some more time.
In the next two jobs I also was not successful. I "climbed" up from Php to Python/Django (using the built-in Django Admin), but continued with copy/paste.
Time went by, it was 2014. In 2015 I wanted to study something with IT and got a paid bachelor IT programme that lasted until 2018. I did not learn much, but got the chance to leverage my linux know how especially with ZSH. I had free time and spent it with my Ubuntu Laptop, Git, Cygwin and Termux. I did a lot of research regarding SED and came by here quite often.
After that I started working as Windows Sys Admin first and second level for the public railroad system and did not have much success. There was a lot of work and I missed organizing myself well. But I learnt that I never want to be again a Windows Sys Admin and was happy to leave them in 2020.
My last visits here were
- learning about scraping
- Display Manager Definition
- Sed