I'm trying to figure out how to implement Einstein Email Recommendation - especially how to implement the codes and I'm still confused with the SetUserInfo Code:

If I would use the email adress would it say {"email": "email=?"}]); and same with the SubscriberKey {"subscriberkey": "subsriberkey=?"}]);

Moreover in some conversations I found out that Einstein Email Recommendation is not properly working when using the subscriber key as identifier. Is that still true?

How are your experiences with Einstein Email Recommendation?

thanks for your help.

Anna

I'm trying to figure out how to implement Einstein Email Recommendation - especially how to implement the codes and I'm still confused with the SetUserInfo Code:

<script type="text/javascript"> _etmc.push(["setOrgId", "MID"]); _etmc.push(["setUserInfo", {"email": "INSERT_EMAIL_OR_UNIQUE_ID"}]); _etmc.push(["trackPageView"]); </script> 

If I would use the email adress would it say {"email": "email=?"}]); and same with the SubscriberKey {"subscriberkey": "subsriberkey=?"}]);

Moreover in some conversations I found out that Einstein Email Recommendation is not properly working when using the subscriber key as identifier. Is that still true?

How are your experiences with Einstein Email Recommendation?

thanks for your help.

Anna