Questions tagged [tracking]
The tracking tag has no summary.
50 questions
-1 votes
1 answer
21 views
Click activity percentages don't show on exported PDF
In Marketing Cloud > My Tracking > Click Activity > Email Overlay View, when viewing this report on my screen I see the click percentages next to the links. But when you export the PDF the ...
1 vote
0 answers
18 views
Scratch org tracking reset for new Work Item
I'm trying to understand how source tracking works for DevOps Center in my setup... For POC purposes I have the following setup: Enterprise Production org acting as a Devhub Two Partner Developer ...
- 41
0 votes
1 answer
78 views
Einstein Email Product Recommendation setup
We are trying to set up Einstein Email Recommendations but we are not collecting any data so far. Here is what we've done: We have importer and mapped the catalog, did the basic set up and enabled ...
- 1
-1 votes
1 answer
873 views
Tracking SMS Opens and Link Clicks in Marketing Cloud Custom Activity Integration
I'm integrating with a third-party SMS provider in Marketing Cloud via a custom activity. The custom activity will hardcode a message in the journey and split the audience with decisions. I'll be ...
0 votes
1 answer
274 views
Will activating Parameter Manager overwrite any utms that have been manually applied to links?
We currently do not use Parameter Manager in Marketing Cloud. Instead, all URLs are manually created with the correct UTMs (source, medium, campaign, and content) and added separately to emails. With ...
0 votes
1 answer
90 views
Salesforce SDK is sending events even with the analytics disabled
We are using 'MarketingCloudSDK' version '8.1.5' in our Android app, and we realized that even after disabling the analytics, the logs indicate that Salesforce is still sending events. We are ...
- 3
-1 votes
1 answer
317 views
In Salesforce Marketing Cloud, is it possible to separate BCC/CC Bounces and opens from the intended subscriber?
I have a SFMC journey on which I CC a personalization string (email in DE). I want to see if it's possible to separate the interaction of the 'to' line recipient from the actions of the 'CC' ...
- 144
0 votes
0 answers
326 views
Linkname Alias problem
I have an issue that I cannot resolve. We create our emails based on our own templates (template based email). For a number of our emails, a URL is constructed dynamically via Ampscript. The problem ...
- 135
0 votes
1 answer
306 views
Click report by Click activity (SMC)
everyone! I have another question and hope for your assistance. Intro: Our SMC platform has a "Tracking" section where we can view analytics for campaign sends. In this analytics, we can ...
2 votes
0 answers
611 views
Enabling feed tracking when creating scratch org not possible?
So, currently, there is no way to enable feed tracking for a standard object, during scratch org creation. This includes all settings in scratch org definition file and/or using an org shape. The ...
- 41
0 votes
1 answer
273 views
Collect tracking code Error: You currently have no identified users. The igo_profiles data extension will only be populated with identified users
I am facing this error and cannot seem to solve the issue. "You currently have no identified users. The igo_profiles data extension will only be populated with identified users." With the ...
- 1
0 votes
1 answer
379 views
Track clicks on links shared using QR code
I am launching a personalized fax marketing campaign. Under the hood, I'm using SFMC to send a personalized email to an email-to-fax service. Each email includes a custom QR code - using the approach ...
-2 votes
1 answer
182 views
Native workaround for Lead Scoring within Marketing Cloud and Sales cloud?
Basically, I am trying to make something similar to this in marketing could to enable web tracking: https://community.hubspot.com/t5/HubSpot-Ideas/OR-operator-for-lead-score-property/idi-p/291421 ...
- 1
0 votes
1 answer
736 views
How to fix Einstein Email Recommendations (Content Catalog) displaying same results for all users?
I saw a similar unresolved question from a few years ago and SF support have not been able to explain why this might happen, so turning here - you're my last hope! FAQ: DEs for profiles and content ...
- 1
0 votes
1 answer
1k views
Is Marketing cloud able to capture to whom the subscriber forwarding the email?
We have FTAF data view in SFMC to know which subscriber is forwarding the email which was sent via marketing cloud. Can we able to track to whom the Subscriber is forwarding the SFMC email? Example: ...
- 3