In my Salesforce Org, I got a custom object and queue. when a new custom object record created will assign to this queue by workflow. My question is how to accomplish following task:
If this record own by queue more than 3 days, then an email notification will send to all queue members
You can implement this using a Time based workflow:
1) Create a workflow rule and select
Evaluate the rule when a record is: created
2) In the criteria select
Record Owner = Queue ID
3) Add the Time-Dependent Workflow Actions (in your case it will be an email alert) with time trigger as 3 days after Rule trigger date
