Questions tagged [email-alert]
Email Alerts are a type of Workflow action that allow you to send an email to one or more recipients.
344 questions
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How to notify the other user when one user approves/ rejects the record marked for approval in a unanimous approval setup?
I have the below setup done on my approval process as shown in the image, I want to send mail notification to ML admin when any user in FEHO staff approves/rejects the request and vice versa. we were ...
0 votes
1 answer
40 views
Recurring Email alert from Lightning Flow
Problem - I am implementing a 'Record-Trigger' flow when a record is created, where I am using 'Scheduled Paths' feature to schedule an email alert. I want this email alert to fire every day until one ...
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Single Email Limit is Counting Towards Email Alerts with Custom Object and the recipient as Email field
We are hitting single email message limits so we are switching from SingleEmailMessage to Email Alerts. These are mostly external emails that need sending out. From salesforce docs, I saw email alerts ...
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how to send the user an email when his/her user account is created in flow?
Please help. Thank you! I'm trying to create a flow to send the email notification to the user when the user account is created. Here is my Start in the Record-Triggered Flow: My struggle is Email ...
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How to Prevent sandbox from sending Workflow emails to "Additional Emails" in Email Alerts using Metadata API in Apex?
I want to prevent sandbox environments from sending Workflow emails to the "Additional Emails" specified in Email Alerts using the Metadata API in Apex. I tried using the Tooling API, but it ...
-1 votes
1 answer
167 views
Retrieving user-based email alert data in Salesforce
How can I find out in which email alerts a related use in Salesforce is assigned to the "Recipients" field. I want to know in which email alerts a related user in Salesforce is a recipient, ...
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1 vote
1 answer
516 views
Wait in record triggered flow
I have a requirement where we need to send an order confirmation email to related contacts when the order status is confirmed and two other fields from Product Object satisfies certain value. Need to ...
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-1 votes
1 answer
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Email alerts from SFDC using office 365
Does any one have an idea about why emails from the partner users who are using office 365 email address as username and email address for salesforce when they are sending any deal registration ...
0 votes
1 answer
38 views
Notify user if data they enter matches conditions
first time poster and appreciate any suggested, even if its that this can't be done. I have users entering data and sometimes, they do it wrong e.g. Putting future dates in "Actual dates" ...
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Can I capture the Flow or workflow process id or name in an email alert?
I use the same email template for more than one alert or process. Is it possible to capture the id or name of the triggering Flow, workflow rule, or process definition in the email message? This would ...
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Flow Error message: Unable to process the email template...Argument cannot be null
Can anyone help with this Flow error message: Error Occurred: We were unable to process the email template. Error Message: core.email.template.TemplateRenderingException: Argument cannot be null. It ...
-1 votes
1 answer
840 views
How to show Emails sent from a Case in the history?
I am sending emails from Cases using email alerts for various reasons. I would like for a copy of the sent email to be stored within the history of the Case somewhere. How can I do that ? I know there'...
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How to Route Replies to Salesforce Email Alerts Back into Salesforce Instead of Outlook Inbox?
I am facing a challenge with email alerts in Service Cloud and would appreciate any guidance or suggestions. Context: A flow sends an email alert to the customer. The customer receives the email from ...
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223 views
Created a screen flow with rich text component to send email. But receiver can receives mail but the image is not visible to the receiver
We created a screen flow to send email without email template. We are using rich text box for body of email. Flow is working, but the issue is: When sending the email along with the image, the ...
-1 votes
1 answer
1k views
Send email after 7 hours from the due date field
I have a requirement which is to send an email alert to the task owner when it is due. But this email needs to be sent at a specific time. In the flow builder, I've already tried using the scheduled ...
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