Questions tagged [push-notification]
Push notifications are alerts that appear on a mobile device having a Salesforce1 app .
96 questions
0 votes
0 answers
23 views
Push Notification Setup Documentation Missing/Inadequate for React Native v13.1.0
Complete lack of documentation and support for configuring push notifications in React Native Salesforce Mobile SDK v13.1.0. Unable to find proper setup guidelines for both Android and iOS platforms. ...
0 votes
1 answer
86 views
setNotificationRequest not found in marketing cloud version 9.0.3
func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) { SFMCSdk....
3 votes
1 answer
478 views
Can I use an AMPscript variable in my Push Notification Open Behaviour?
When I want to use a dynamic link in an email in SFMC I use a Code Snippet to grab it from a Data Extension based on the Language of the subscriber, like this: %%[ Global links ]%% <script runat=...
- 585
0 votes
0 answers
83 views
Sending non-Salesforce browser notifications
Is it feasible to send non-native Salesforce browser notifications to users ? This would be the same type of notification as a native Salesforce notification (Account / Case assignment etc) but it ...
- 3,934
0 votes
1 answer
160 views
Push notification interaction does not open app, rather opens a transparent window with "Notification Message" title
I am using multiple push sdks in my project. I have SF Auth SDK as well. I have configured SFMC properly and I can receive the notifications as well as the inbox messages, but when I interact with the ...
- 1
0 votes
1 answer
104 views
Marketing Cloud - iOS app Push notificiation badge value count always 1
We are using Marketing Cloud SDK 8.1.2 for sending push notifications for iOS app. In the notification payload the badge value is always 1 and does not increase when there are more number of ...
- 61
0 votes
0 answers
74 views
marketing cloud contact deletion mobile push
We are currently deleting contacts by the following rule. (CustomerId - 12 digit numbers only) SubscriberKey Like %-% (subscriber who cannot be defined) and DeviceID is NULL (Not App customer) Msg ...
- 47
0 votes
0 answers
121 views
Push notifications not recieving in android in hybrid app
We are developing an hybrid app in ionic and we want to implement push notifications feature using this plugin(https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin).We have followed all the ...
- 1
1 vote
0 answers
323 views
MarketingCloudSDK-iOS | A few devices are not receiving push notifications. Which scenarios can cause the cancelled status?
We noticed that a few devices are not receiving push notifications on iOS. We are using MarketingCloudSDK 8.1.0. This is how we are configuring the SDK: let configuration = PushConfigBuilder(appId: ....
2 votes
0 answers
182 views
How to link mobile push engagement data with the journey's sent through?
In order to report on the Push message engagement we are extracting the mobile push detail extract. However, we currently don't have any fields in the extract that can help us link the mobile push ...
- 119
-1 votes
1 answer
434 views
Mobile Push notification shows sent but user is not receiving it, either in iOS or android platform
In SF marketing cloud we are using journey builder to send a push notification, the status says sent successfully and says "delivered" but message is not received by bothe the iOS and an ...
- 1
1 vote
1 answer
353 views
Sending Push Notifications Within Journeys Triggered By An API Event Without DeviceID
I have the following Use Case: Journey is triggered from an API Event, It has PUSH Notification messages present. This Event does not have the Device ID which is used to send Push Notification to the ...
- 257
0 votes
1 answer
650 views
OpenDirect deep link not working for push notifications
We are managing push notifications for both Android and iOS via Salesforce Marketing Cloud SDK for React Native. We have set up deep linking within the app and tested it. The app opens a deep link ...
- 1
1 vote
1 answer
429 views
Push notifications stops working after a while
I am implementing the SFMC Push notifications on our app and we successfully implemented it (multiple sdk, contact key registration and stuff works okay) but we noticed that after a while (hours or 1, ...
- 58
0 votes
1 answer
191 views
Does Push activity on Journey Builder reach out to the contacts with Opted out status?
I'm on now process of testing Push message activity on Journey builder, and I'm not sure about how this push notification activity on Journey builder is processed on the Marketing cloud side. It seems ...
- 11