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I need a starting point for figuring out how to set up an incoming email "[email protected]" for my hospital. I am in hospital IT, but I do not know where to begin with this task.

Can someone please provide me with resources to begin wrapping my head around how to accomplish this?

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It's a bit too long to post here, but I wrote A Practical Guide to Implementing Incoming Email using the SharePoint Directory Management Service which walks through the entire process.

Microsoft also has the official article, Configure incoming e-mail (SharePoint Server 2010); again, this is too long to post here.

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