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A user recently asked where they could download the Havok Physics engine. I was under the impression that "where can I download X?" questions were considered off-topic, and flagged it as such.

However, since then, two answers have appeared. One of them is by one of our moderators. Are "where can I download X?" questions off-topic? Alternatively, should they be?

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2 Answers 2

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No, we shouldn't permit "where do I download X" questions. But if it's possible to edit those questions to turn them into something other than a simple link request, we should try to salvage them that way.

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Questions asking us for a download source shpuld be considered off-topic, but on a case-by-case analysis, they may still be fairly salveageable.


Regardless of policy, I see some issues with these sort of questions.

The user is asking for a web link

If we assume the download is accessible, it seems to me like good answers would follow the following format:

You can download X from the (X/Company Y) website. Just follow this link for the download page.

It seems as if it would be rather difficult to post a good answer, with out providing the link. This creates a Catch-22; it can not be considered a good answer if it does not hold with out the link. We have a very strict policy with this, to prevent good answers becoming bad answers due to link rot.

To a minor extent, the user is asking for recommendation

We consider software and technology recommendation questions off-topic. I would only loosely group these questions in with "where can I download X?", but ultimately, the user is asking us to recommend a specific website to provide the appropriate technology.

One might argue that different answers may also lead to different 'preferred versions'. While this is an issue I can see, I am not sure it is really a big one.


Salvage versus Close

It is entirely possible that we could edit these questions to be on-topic, and still draw the response the user is looking for.

Why is X no longer accessible?

Sometimes, the root of the question comes from confusion, when a previously accessible piece of software becomes impossible to find.

In the example, the user likely1 googled "Havok" and found that although there is a lot of reference to a shareware version, there are no links on the official page.

As answers have since pointed out, a semi-recent acquisition resulted in the shareware version being discontinued. Bummer.

I see no reason we can not allow "Why can't I access X anymore?" questions, in the rare situation where this is the actual case. I actually found the answers, in this case, very helpful.

Is X available to the public?

When it comes down to a complete lack of being able to find reference to a download, I see no reason why the user can not ask if there is a download.

This might highlight the actual problem, as there was with the example question. A good answer would still provide links to the download, if valid, while still directly answering the question in text format. Win, win.


1 Assuming, in good faith, that the user did try to find the download, themselves, before posting.

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