[2026-03-16] Incident Thread - Copilot

We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating.

In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription.

If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started.

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread.

[guij2]

I am affected, upgraded from student to pro trial plan, and the issue started around 6 hours ago (could be longer, but that's when I woke up and noticed.) Happening on all my systems across the VSCode extension, web copilot chat and copilot CLI.

[f5alcon]

I have this issue noticed it as soon as I opened it 5 hours ago. I'm on pro trial

[southamericarust]

I'm having trouble with 2 accounts, I created this one to test it and it's having problems too.

[ghost]

I'm affected and using the pro trial plan and the issue just started today. I still can't use any premium models.

[Virtwin-EnergyAB]

affected, i am on Pro trial

[strzelec2012]

From today morning. PRO TRIAL.

[evilru]

I just recognized it ~1h ago.

subscription pro trial
vscode 1.112.0-insider (6da8508c163304b57109793b1b930b737f06c5ff)
copilot chat 0.40.2026031601
copilot cli 1.0.5
os windows 11 + wsl

[jishan1019]

Affected – Copilot Pro Trial

I’m also experiencing this issue.

Plan: Copilot Pro Trial
VS Code Version: 1.109.5
Copilot Chat Extension: 0.37.9
OS: Linux x64 (6.17.0-14-generic)

Claude Sonnet and Opus models were visible and working yesterday. However, starting today they no longer appear in the Copilot Chat model selector.

I confirmed this is happening on my Pro trial account, and the premium/advanced models have disappeared from the VS Code model picker.

The issue started approximately today (2026-03-16).

[AliMounir]

exactly the same!

[NathanNatNat]

This is NOT just VS Code.
It is happening in Visual Studio IDE 2026 also.
It's happening on both Pro paid and Pro trial.

[jakabaskara]

same here, i changed to pro but sonnet still not appear

[maquieirajoseluis]

Today (2026-03-16), both Claude Sonnet 4.6 and Claude Opus 4.6 have disappeared from the model selector in Copilot Chat. These models were available and functioning correctly yesterday.

Plan: Copilot Pro Trial
VS Code Version: 1.111.0
Copilot Chat Extension: 0.39.1
OS: Darwin arm64 25.3.0 (macOS)

[ifeeltech]

Same here, I'm on PRO Trial, no Sonnet or Opus

[StevenMaude]

This is NOT just VS Code.

Seeing this in the GitHub cloud coding agent; only have Auto and GPT-5.1-Codex-Max available for my Copilot Pro trial.

[ahmed-abdou1]

I've already clicked on the "Start Paid Plan" as this was the solution in another thread, although I was on the copilot pro plan. Is there any way to reverse this since this post mentioned that we should not click on the "Start Paid Plan"?

[bogoudengap]

me too!

[usmankhalid444]

same, and charged $10 as well.

[belalmoh]

Same here

[alberfdez1523]

Affected – Copilot Pro Trial

I’m also experiencing this issue and now the trial end and i'm paying and models pro dissapered.

Plan: Copilot Pro Trial - Copilot Pro
VS Code Version: 1.111.0
Copilot Chat Extension: 0.39.1
OS: Windows 11

[buzi-princeton]

I ran into this issue about 2 days ago on the Student plan, right after Copilot announced that Opus would no longer be available for students. After upgrading to Pro+, all models showed the message “Contact your Admin.” The fix for me is to log out of VS Code and log back in. Everything's been normal after that.

[mrstop68]

GitHub Student Plan
Copilot version: 0.39.2
VSCode version: 1.111.0
OS: Windows 11 Home Windows_NT x64 10.0.26200
Electron: 39.6.0
ElectronBuildId: 13330601
Chromium: 142.0.7444.265
Node.js: 22.22.0
V8: 14.2.231.22-electron.0
The issue started 3 days ago.

[VedaswaroopReddy]

⚠️⚠️Claude sonnet and Opus models are officially removed from GitHub Copilot for Student plan users⚠️⚠️ You no longer can access even in GH Copilot. Otherwise pay for pro plan

[itecate]

Plan: Copilot Pro (individual)
Copilot version: 0.39.2
VSCode version: 1.111.0
Electron: 39.6.0
Chromium: 142.0.7444.265
Node.js: 22.22.0
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.19045
The issue has been present since 2026/03/16.

[itecate]

The issue is still ongoing and requires immediate attention!!!
As noted, this has been a problem since 2026/03/16.

[itecate]

The problem still exists, and I still need help.

[hadiid1718]

We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating.

In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription.

If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started.

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread.

[usmankhalid444]

I was using the student pack when the Claude model was removed. To continue using it, I activated the Pro trial, but I was still unable to access Claude Opus. As a workaround, I started the Pro subscription at the same hour, and I’ve now been charged $10 as well.

Since I haven’t used the Pro trial even once and the issue has now been identified, could you please let me know how you will compensate or refund the $10 charge?

[yevrosierys]

Plan: Copilot Student (GitHub Education Pack)
VS Code: Version 1.111.0
OS: macOS
Started: March 18, 2026

When I try to use a premium model, I get model_not_supported.

I have already tried signing out and back in multiple times, and restarting VS Code, but the issue still persists.

[yevrosierys]

this is still not resolved on my end. I’m still getting model_not_supported when trying to use premium models.

[fernandezus]

I have the same problem.

[ashstockas]

I was also affected by this issue.

[Hualin-Peng]

Plan type: Pro paid
VS Code version: 1.112.0
Copilot extension version: 0.40.1
Operating system: Windows

Started: March 4, 2026

[fahamin5149]

i switched from STUDENT to PRO PLAN but my requests are not renewed

Plan type: Pro paid
VS Code version: 1.112.0
Copilot extension version: 0.40.1
Operating system: Windows

[Trevor-Okwirri]

same here 😒

[XS-Wu]

Plan type: Copilot Pro trial
VS Code version: 1.112.0.0
GitHub Copilot extension version: 0.40.1
Operating system: Windows 11
Issue started: March 17, 2026 (Beijing time / UTC+8), immediately after upgrading from Student to Copilot Pro

Issue description:
I previously used GitHub Copilot through the Student plan. After exhausting this month’s premium request allowance, I upgraded to Copilot Pro, and my account now shows Copilot Pro trial as active.

However, premium/advanced models are no longer available in VS Code. They either disappear from the model picker or I get a message similar to “Contact your admin.”

My billing setup is already complete:

payment method added

budget configured for additional usage

Copilot Pro trial is active

I also noticed an authorization hold for Copilot Pro on my card, so billing seems to have been set up successfully. The problem appears to be that my Copilot access/entitlement in VS Code has not refreshed correctly, or that premium model access is still blocked even though the Pro trial is active.

I am affected by this issue and wanted to add my case here.

[highgroundbkk]

#189949 #190140 #189526 #183055 #152372

[highgroundbkk]

We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating.

In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription.

If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started.

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread.

@mapii-pratform

[hadiid1718]

Plan Type: Student
IDE: VS code
Copilot Extention: 0.40.1 (Updated 18h Ago)
OS: Window 11
Started Date: 16-03-2026

[hanson-hschang]

Plan Type: Student
Affected Dates: March 18, 2026 till now (March 20, 2026)
hanson-hschang/Persona-Zola-Theme#28 (comment)

[dvenkataraghuvir]

Same issue here. As you can see in the screenshot below, only Claude Haiku 4.5 is visible in my Manage Models page in VSCode. Claude Sonnet 4.6 and Opus 4.6 are completely missing. I am on Copilot Pro - Student Plan. Please fix! 🙏

[devAndreotti]

Common fix for Copilot Pro model picker issues in VS Code: ensure you're signed into GitHub in the IDE, restart VS Code, and update the extension. If models still disappear, verify your trial hasn't expired via GitHub account settings. Do not use 'Start paid plan' workaround to avoid accidental charges. For ongoing problems, contact GitHub Support with error details like screenshots and timestamps.