I'm not sure when this started, but all thumbnail images on all products in all stores/store-views are defaulting to the placeholder image:
I have checked permissions, file paths, and uploaded new images manually - original images were imported via Magmi CSV. The images are showing in the backend grid and product configuration:
I've disabled my caches, flushed them, reindexed, disabled Pagespeed & Cloudflare - and still no changes.
My PHP settings for the folder this Magento store resides in are:
I regularly run these commands via SSH to keep folder permissions in check:
find . -type f -exec chmod 644 {} \; find . -type d -exec chmod 755 {} \; chmod -R 777 media/ chmod o+w var var/.htaccess app/etc chmod 550 mage chmod -R o+w media The code in my theme that renders these images is:
<?php if (count($this->getGalleryImages()) > 0): ?> <div class="more-views"> <!--<h2><?php // echo $this->__('More Views') ?></h2>--> <ul id="more-images-slider" class="product-image-thumbs itemslider-thumbnails"> <?php $i=0; foreach ($this->getGalleryImages() as $_image): ?> <?php if (($filterClass = $this->getGalleryFilterHelper()) && ($filterMethod = $this->getGalleryFilterMethod()) && !Mage::helper($filterClass)->$filterMethod($_product, $_image)): continue; endif; ?> <li class="item"> <a class="thumb-link product-image" href="#" title="<?php echo $this->escapeHtml($_image->getLabel()) ?>" data-image-index="<?php echo $i; ?>"> <img src="<?php echo $this->helper('catalog/image')->init($this->getProduct(), 'thumbnail', $_image->getFile())->constrainOnly(true)->keepAspectRatio(true)->keepFrame(false)->resize(120, 0); ?>" alt="<?php echo $this->escapeHtml($_image->getLabel()) ?>" /> </a> </li> <?php $i++; endforeach; ?> </ul> </div> <?php endif; ?> The code being rendered on the site at load is:
<div class="more-views"> <!--<h2></h2>--> <ul id="more-images-slider" class="product-image-thumbs itemslider-thumbnails owl-carousel owl-theme" style="opacity: 1; display: block;"> <div class="owl-wrapper-outer"><div class="owl-wrapper" style="width: 392px; left: 0px; display: block; transition: all 6000ms ease; transform: translate3d(0px, 0px, 0px);"><div class="owl-item" style="width: 98px;"><li class="item"> <a class="thumb-link product-image" href="#" title="" data-image-index="0"> <img src="https://www.WEBSITE.com/skin/frontend/neighborhood/default/images/catalog/product/placeholder/thumbnail.jpg" alt=""> </a> </li></div><div class="owl-item" style="width: 98px;"><li class="item"> <a class="thumb-link product-image" href="#" title="alt" data-image-index="1"> <img src="https://www.WEBSITE.com/skin/frontend/neighborhood/default/images/catalog/product/placeholder/thumbnail.jpg" alt="alt"> </a> </li></div></div></div> <div class="owl-controls clickable" style="display: none;"><div class="owl-buttons"><div class="owl-prev"></div><div class="owl-next"></div></div></div></ul> </div> I made a backup of the current media.phtml file and uploaded an original from the theme zip, but still no change.
What other actions can I take or check to make sure these images starting showing again?
-- SMALL UPDATE --
Testing other themes/packages will show the thumbnails, so this must be something related to my theme files - now to hunt it down and find out where it is. (Using Peerforest's Neighborhood theme. Developer no longer provides support)
-- ANOTHER UPDATE --
I cleared all cookies and cache related to my site and for just one product the thumbnails were showing, now navigating to any other product they stop working again.
