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weird bug - when we get a new order in Magento - the system sends an email to them but also sends a BCC to a previous customer? This is slightly weird! Any idea why?

Also the shipment confirmation email doesnt go to customer...

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    Does it bcc to the same previous customer or to the customer from the previous order before this one? Also are you using any third party to send email? Commented Jul 2, 2015 at 14:33
  • hi there - no its random! can be previous customer a few orders back, no third party but we have cron job enabled Commented Jul 3, 2015 at 14:14

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This looks to be a bug where it's only sent to customers who's order is still Processing. It doesn't send to the previous customer if the order is already marked complete/shipped.

Updating to 1.9.2.1 resolved the problem entirely for me but I'm unsure as to the exact change.

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