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we have th strangest problem. In admin/sales_order_create/index the email field is missing. We actually found this in 2 stores.

The form is loaded here

app/code/core/Mage/Adminhtml/Block/Sales/Order/Create/Form/Account.php

// add system required attributes foreach ($customerForm->getSystemAttributes() as $attribute) { /* @var $attribute Mage_Customer_Model_Attribute */ if ($attribute->getIsRequired()) { $attributes[$attribute->getAttributeCode()] = $attribute; } }

It seems that $attribute->getIsRequired() is not true for $attribute->getAttributeCode()=="email"

I have seen this for the 3rd time now in 3 stores.

Question: Where and how can the required-ness of the "email" attribute be changed? (so we don't see this problem anymore)

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2 Answers 2

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We changed this line to: 

 if ($attribute->getIsRequired()||$attribute->getAttributeCode()=="email") { // TEMP MODIFICATION $attributes[$attribute->getAttributeCode()] = $attribute; }

But I don't know how the required-ness of the "email" attribute changed. If someone has an answer to that I am very interested

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I have checked and solved. You can make Email field require. Please update below code

protected function addAdditionalFormElementData(Varien_Data_Form_Element_Abstract $element) { switch ($element->getId()) { case 'email': $element->setRequired(1); $element->setClass('validate-email'); break; } return $this; }

In app/code/core/Mage/Adminhtml/Block/Sales/Order/Create/Form/Account.php.

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