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Below is the error log: 

ERROR: Patch can't be applied/reverted successfully. patching file app/code/core/Mage/Admin/Model/Session.php patching file app/code/core/Mage/Adminhtml/Block/Checkout/Formkey.php patching file app/code/core/Mage/Adminhtml/Block/Notification/Symlink.php patching file app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column/Filter/Date.php patching file app/code/core/Mage/Adminhtml/Model/Config/Data.php patching file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/GalleryController.php patching file app/code/core/Mage/Checkout/controllers/MultishippingController.php patching file app/code/core/Mage/Checkout/controllers/OnepageController.php Hunk #1 succeeded at 350 (offset 1 line). Hunk #2 succeeded at 370 (offset 1 line). Hunk #3 succeeded at 417 (offset 1 line). Hunk #4 succeeded at 446 (offset 1 line). Hunk #5 succeeded at 485 (offset 1 line). patching file app/code/core/Mage/Checkout/etc/system.xml patching file app/code/core/Mage/Cms/Model/Wysiwyg/Images/Storage.php Hunk #1 succeeded at 282 (offset -1 lines). patching file app/code/core/Mage/Core/Controller/Front/Action.php patching file app/code/core/Mage/Core/Controller/Request/Http.php patching file app/code/core/Mage/Core/Model/File/Validator/Image.php patching file app/code/core/Mage/Core/etc/system.xml patching file app/code/core/Mage/Customer/Model/Session.php patching file app/code/core/Mage/Dataflow/Model/Convert/Adapter/Zend/Cache.php patching file app/code/core/Mage/Dataflow/Model/Convert/Container/Abstract.php patching file app/code/core/Mage/Dataflow/Model/Convert/Parser/Csv.php patching file app/code/core/Mage/Dataflow/Model/Convert/Parser/Xml/Excel.php patching file app/code/core/Mage/ImportExport/Model/Import/Uploader.php patching file app/code/core/Mage/Sales/Model/Quote/Item.php Hunk #1 FAILED at 500. 1 out of 1 hunk FAILED -- saving rejects to file app/code/core/Mage/Sales/Model/Quote/Item.php.rej patching file app/code/core/Mage/Widget/Model/Widget/Instance.php patching file app/code/core/Mage/XmlConnect/Helper/Image.php patching file app/code/core/Mage/XmlConnect/controllers/Adminhtml/MobileController.php patching file app/design/adminhtml/default/default/layout/main.xml patching file app/design/adminhtml/default/default/template/notification/formkey.phtml patching file app/design/adminhtml/default/default/template/notification/symlink.phtml patching file app/design/adminhtml/default/default/template/page/head.phtml patching file app/design/frontend/base/default/template/checkout/cart/shipping.phtml patching file app/design/frontend/base/default/template/checkout/multishipping/billing.phtml patching file app/design/frontend/base/default/template/checkout/multishipping/shipping.phtml patching file app/design/frontend/base/default/template/checkout/onepage/billing.phtml patching file app/design/frontend/base/default/template/checkout/onepage/payment.phtml Hunk #1 succeeded at 35 (offset -1 lines). patching file app/design/frontend/base/default/template/checkout/onepage/shipping.phtml patching file app/design/frontend/base/default/template/checkout/onepage/shipping_method.phtml patching file app/design/frontend/base/default/template/persistent/checkout/onepage/billing.phtml patching file app/design/frontend/rwd/default/layout/page.xml patching file app/design/frontend/rwd/default/template/checkout/cart/shipping.phtml patching file app/design/frontend/rwd/default/template/checkout/multishipping/addresses.phtml patching file app/design/frontend/rwd/default/template/checkout/multishipping/billing.phtml patching file app/design/frontend/rwd/default/template/checkout/onepage/payment.phtml Hunk #1 succeeded at 36 (offset -1 lines). patching file app/design/frontend/rwd/default/template/checkout/onepage/shipping.phtml patching file app/design/frontend/rwd/default/template/persistent/checkout/onepage/billing.phtml patching file app/etc/config.xml patching file app/locale/en_US/Mage_Adminhtml.csv Hunk #1 succeeded at 1281 (offset -4 lines). patching file app/locale/en_US/Mage_Core.csv Hunk #1 succeeded at 404 (offset -3 lines). patching file app/locale/en_US/Mage_Dataflow.csv patching file app/locale/en_US/Mage_XmlConnect.csv patching file downloader/Maged/Connect.php patching file downloader/Maged/Controller.php Hunk #1 succeeded at 417 (offset -4 lines). Hunk #2 succeeded at 964 (offset -15 lines). patching file downloader/Maged/Model/Session.php Hunk #1 succeeded at 82 with fuzz 2. Hunk #2 succeeded at 268 (offset -5 lines). patching file js/lib/jquery/jquery-1.12.0.js patching file js/lib/jquery/jquery-1.12.0.min.js patching file js/lib/jquery/jquery-1.12.0.min.map patching file js/varien/payment.js patching file skin/frontend/base/default/js/opcheckout.js Hunk #1 succeeded at 711 (offset 27 lines).

I have confirmed that app/code/core/Mage/Sales/Model/Quote/Item.php core file is unchanged. Still, the patch is giving error.

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3
  • Check the permissions on this file. Also checks that the previous patches were applied. Commented Jun 1, 2017 at 11:06
  • @RaphaelatDigitalPianism how can i find what patch missing during installing the new patch? Commented Dec 6, 2017 at 7:19
  • @RaphaelatDigitalPianism you can check the list of applied patches in "app/etc/applied.patches.list" file. Commented Dec 14, 2017 at 7:07

1 Answer 1

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3

I am pretty Sure that you are getting error in this file checking file app/code/core/Mage/Sales/Model/Quote/Item.php because of following two reasons:

1st reason :

You Have not applied SUPEE-7405 : In this case first Apply SUPEE-7405 and then Apply this patch

2nd Reason:

You have manually modified this file: in this case download magento 1.9.3 and revert this file from that version and apply this patch after that again put your custom code into that.

I Advice you to not to modify core files instead rewriting the classes

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6
  • FYI, I did not modify core file. @Murtuza, I have downloaded a file from Magento 1.9.3 and reverted, This time patch applied successfully. It looks like this patch has issue with app/code/core/Mage/Sales/Model/Quote/Item.php core file of Magento version 1.9.2.2. Commented Jun 2, 2017 at 5:50
  • @BrijeshKapletiya Have you successfully applied 7405 patch ? Commented Jun 2, 2017 at 5:51
  • @BrijeshKapletiya if my answer helps you then mark as accepted so other users who has same problem take benefit from this Commented Jun 2, 2017 at 6:01
  • 1
    I directly added a file from version 1.9.3 and applied patch. Commented Jun 2, 2017 at 8:10
  • @BrijeshKapletiya let remain complete answer as it is if some one has some other issue, they will get benefit Commented Jun 2, 2017 at 8:15

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