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inside the shipping.log file i can see this error:

The XML document is not well formed

After some digging I see that my Auth information are not well encoded. It works perfectly when I write them directly without actually using the getConfigData() function. Is there anything to do to have these information correctly encoded, without writing directly my login information inside my file?

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The requested XML is actually valid but it turned out that certain characters in the UPS password broke the validation.

<AccessLicenseNumber>1234567890ABCE</AccessLicenseNumber> <UserId>MYUSERID</UserId> <Password>pass&word</Password>

In my case it was a '&' in password.

Shipping: UPS - Error 10001 The XML document is not well formed

https://www.pluginhive.com/knowledge-base/woocommerce-ups-shipping-plugin-print-label-xml-document-not-well-formed-error-code-10001/

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  • I thought about this as well, but it happens on the three XML tags, even the one with only 'normal' char such as A B or C I have something like this: <UserId>(��\\yM-��h�Ą�z4]�m�@���hl���</UserId> Commented Sep 3, 2019 at 9:16

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