Questions tagged [store-credit]
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35 questions
1 vote
1 answer
165 views
How to export Store Credit Balances from 1.14 to CSV
I'm migrating a Magento EE 1.14 store to another platform and can't figure out how to export customer store credit balances to a data file. Anyone know where to find the current credit balance for ...
0 votes
0 answers
68 views
Payment Error: INVALID_REQUEST: The total of Item Amount via Mastercard payment method
Getting error while applying store credit to checkout via Mastercard payment method Payment Error: INVALID_REQUEST: The total of Item Amount, Tax Amount, Shipping and Handling Amount minus Discount ...
0 votes
1 answer
363 views
where can I find refunds in cash and refunds in store credit in the database?
I'm looking to compare refunds that have been paid in cash vs by store credit in the database, but I cannot find any info myself.
1 vote
2 answers
782 views
Order automatically creates an invoice when paying in full with Mageplazza Store Credit
Paying using Mageplazza extension Store Credit 4.0.0 on Magento 2.4.2. If grand total is zero, an invoice is automatically created. This is not the desired logic. Mageplazza answered that their module ...
1 vote
0 answers
189 views
Magento 2 : Store credit does not deducted on reorder from admin
Issue : When we reorder from admin, & pay using customer store credit balance then order gets placed but store credit doesn't get deducted. Using Magento/2.4 (Enterprise) Steps to replicate error ...
0 votes
0 answers
673 views
Magento 2 : Credit memo error
I am getting these errors by creating error memo programatically Creditmemo Document Validation Error(s): A creditmemo can not be created when an order has a status of closed. The quantity to ...
1 vote
0 answers
33 views
Magento 2 : How to Process Order Returns to Store Credit Manually?
How to process order returns to Store Credit using ? order_number product_sku return_qty Any thoughts how this can be achieved ? Any thoughts appreciated.
0 votes
0 answers
37 views
Magento ver. 2.4.1 : Can we get order data in Balance Class?
Is their any way we can get order data Magento\CustomerBalance\Model\Balance class In local environment on protected function _ensureCustomer() method i get order data by $this->getOrder() but in ...
0 votes
1 answer
1k views
Magento 2 : Check if method exist in class
I am getting below error Magento 2 : Call to a member function getCustomerIsGuest() on null error on Magento\CustomerBalance\Model\Balance class In local environment on protected function ...
0 votes
1 answer
115 views
Magento 2 : How to add store credits to guest customer?
Is their any way we can add store credits to guest customers in magento 2 ?
0 votes
1 answer
510 views
quote not get saved after changing grand total and decrease store credit from grand total
P.S I want to display grand total after store credit is applied because as of current it shows without store credit in it, for example customer applied 200 credit out of 500 purchase so his grand ...
0 votes
2 answers
2k views
How to make div collapsible in ko template?
We often want to make store credit or adding gift card div collapsible on checkout page. How to make store credit or customer balance div collapsible in knockout template?
0 votes
0 answers
414 views
How to reset customer store credit in Magento2
I added a store credit for a customer by mistake, how to revert the operation and reset customer store credit to 0. Thank you.
1 vote
1 answer
1k views
How to get customer balance (ee version store credit) in getCustomerDataObject?
I have a observer have the following similar code like this, i want to get the changed balance /** @var \Magento\Customer\Model\Data\Customer $customer */ $customer = $observer->getEvent()...
0 votes
1 answer
323 views
Magento2.3.3 - Where can I see the Store Credit amount of an user?
I'm using Magento2.3 Open Source. Here in the doc, you can see references to Store Credit in the Open Source version: If the purchase was paid with store credit, mark the Refund to Store Credit ...