Full visibility and control
over all communications

Actively monitor messages, audit trails, and logs to detect risks proactively
and ensure regulatory adherence.

Engagement dashboard interface showing user pruning options, new user stats for last 7 days and yesterday, and message auditing with search filters for rooms, users, and direct messages.

Deployed by secure organizations globally

Text reading 'U-LISA' in blue with a stylized yellow star and the European Union flag on the right.
City of Cologne logo
Seal of the United States Army featuring a bald eagle holding arrows and an olive branch, encircled by the text 'United States Army'.
Seal of the United States Air Force featuring a bald eagle atop a blue shield with stars and a pair of golden wings.
BAE Systems logo
Blue and black General Dynamics Mission Systems logo text on a white background.
Data retention settings panel with toggles for autodelete messages, override global policy, and delete pinned messages, and options to set message age and delete files.

Preserve messaging history securely

Retain unlimited message and file history, regardless of user account status, to protect critical information and meet data retention mandates.

Information governance

Keep tabs on sensitive data at all times

Audit your workspace conversations with comprehensive trails to protect classified information, and uphold operational integrity.

Inspect all messages: Audit channels, private rooms or DMs for full traceability.

Track user discussions: Monitor messages sent or received by specific personnel.

Oversee external interactions: Ensure compliance in citizen conversations.

Verify message integrity: Detect edits and deletions to prevent data tampering.

Message auditing interface with tabs for Rooms, Users, Direct messages; input fields for message, date, and channel name; and a blue Search button.
Chat messages between Rebecca and Ethan Parker discussing immediate deployment of a security patch, with a popup showing the message was read by Ethan Parker at 9:10 AM on 01/11/2024.

Ensure timely response with read receipts

Track who has read your message and when to maintain accountability and enable quick action on time-sensitive communications.

Maintain accountability with detailed logs

Monitor workspace activity to track user actions, violations, and login attempts for troubleshooting issues and taking prompt action when necessary.

Audit logs interface showing a user Carla Culhane changed a setting from Enabled to Disabled on November 26, 2024, at 10:42 AM, with date filters from 2025-01-01 to 2025-11-26.
Engagement dashboard showing new users per day bar graph, active users area chart, and chat busyness bar chart with data for last 7 days.
Analytics and reports

Unlock actionable insights with privacy-first analytics

The Engagement Dashboard enables you to make informed decisions with complete transparency in your workspace data.

User insights: Monitor user activity and engagement to understand behavior patterns.

Message activity: Track message volume to spot communication trends and identify issues.

Channel performance: View channel engagement to ensure important discussions stay active.

External integrations: Connect with tools like Google Analytics and Piwik for deeper insights.

Content moderation

Uphold operational integrity with
automated moderation

Proactively monitor and address content violations in real-time to maintain a secure, respectful, and compliant workspace.

Roles & Permissions

Assign moderators with precise controls to enforce
policies and whitelist trusted roles.

Custom controls

Set content thresholds and sensitivity according to your organizational standards.

Instant reporting

Flag inappropriate messages and users, prevent
flagged messages from being sent, and deactivate offenders.

Real-time scanning

Monitor rooms for toxic messages and automatically
block or delete harmful messages.

Reports & insights

Generate searchable, context-rich reports to track
violations and maintain audit trails.

Centralized console

Manage flagged content and users from a single dashboard for quicker actions.

Trusted by government bodies requiring compliance with legal mandates

Here’s what our customers have to say

Secure chat history and persistence

“Rocket.Chat ensures data is securely persisted with full chat history retention on the server-side, so our engineers and analysts can always catch up on important information.”
Josh Eklow​
Marketing Manager at Onshore Cybersecurity
onShore SECURITY logo with shield icon incorporating an 'S' and keyhole.
Message auditing to optimize FEMA funding

“With detailed logs of Emergency Operations Center actions, we can strengthen our reimbursement claims, ensuring we recover up to 75% of costs.”

Director of Emergency Management
at the U.S. City
User management features built the way we needed

“Rocket.Chat’s open-source nature enabled us to customize it the way we needed for greater efficiency when responding to emergencies.”
Niki Papazoglakis
CEO at Bridge 4 Public Safety,
funded by the U.S. DHS
Logo with a stylized blue bridge and text reading 'Bridge Public Safety'.