1

I configured a journey in Marketing Cloud where i sent an email. My requirement is adding BCC email addresses to this email, but I noticed that we can only add valid email addresses. Could you confirm me that is not possible to add BCC /CC Address using personalization strings or Ampscript functions (e.g. Lookup) inside the Journey Email's settings?

2 Answers 2

2

Now it's possibile to manage this use case ;) Before you need to open a case to request the activation of the CC and BCC feature.

enter image description here

3

I just received feedback from salesforce marketing cloud technical support and they confirmed me that at this time it is not possible to include a personalization string or ampscript function in the bcc or cc field of the journey builder email activity. It will only accept one valid email address.

1
  • This is no longer the case. You can add multiple addresses and personalization strings or inline AMPscript is now supported. Refer to this answer. Commented Nov 29, 2020 at 21:57

You must log in to answer this question.

Start asking to get answers

Find the answer to your question by asking.

Ask question

Explore related questions

See similar questions with these tags.