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We are hitting single email message limits so we are switching from SingleEmailMessage to Email Alerts. These are mostly external emails that need sending out. From salesforce docs, I saw email alerts have more limit and it is per license rather than 5000 Emails per day.

I have a custom object called Email_Context__c this has all the merge fields like subject, plaintextbody and others. It also has a **Email Field** which is the recepient email ( External).

The Email alerts I create from a record triggered flow for this object are counting towards the SingleEmailLimit as well as the WorkFlow Email Limit. ( I do not want them to count towards SingleEmailLimit )

Does using an external email the problem here?

Below is the email alert I created and a vf template that has the following code

<messaging:emailTemplate subject="{!relatedTo.Email_Subject__c}" relatedToType="Email_Context__c"> <messaging:htmlEmailBody> {!relatedTo.Plain_Text_Body__c} </messaging:htmlEmailBody> </messaging:emailTemplate>

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    I believe the only way to avoid contribution to the daily email limits is to send using a User ID. Commented Jun 5 at 21:04
  • salesforce.stackexchange.com/questions/344671/… Commented Jun 5 at 21:46
  • This is a helpful graphic to illustrate what counts towards limits. Full blog. I am not the author. Commented Jun 11 at 5:47

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