Questions tagged [email]
Questions relating to the usage of email as it relates to the User Experience, such as copywriting in emails or displaying email addresses.
354 questions
1 vote
2 answers
117 views
Nudge my email recipients towards using my app (through a QR Code?)
I am working on an app, which is both accessible through an iOS/Android app (when on a smartphone) and a desktop browser. We send emails each weeks to our users so that they keep engaged, with calls ...
- 111
0 votes
1 answer
97 views
Email in second address line?
Anyone ever tried using their EMAIL ADDRESS in line 2 of Addresses? If its an alternative address line then an email address makes some sense?
1 vote
1 answer
161 views
best idea for Multi-lingual email
Here's my dilemma. I advertised my product on a website that supports multiple languages but when people purchase my product through that website, I'm notified about it in english. However, when I try ...
- 11
1 vote
1 answer
110 views
Email and Text Reminders - X hours before or day before at specific time?
We have a system where people commit to attending certain events and we need to send out reminders. The events can be any time of the day, from 8am to 10pm. The purpose of the reminders is to make ...
- 3,294
0 votes
2 answers
110 views
Connecting a Payment Link to a Landing Page for Business Validation
happy to be redirected to potentially a more suitable Stack Exchange Site for the following question, but thought this would be a good place to start. I have a business idea, and would like to carry ...
- 1
0 votes
1 answer
521 views
email font and accessibility
Recently I have seen more and more emails with an automated note at the bottom similar to: Did you notice my font is large? This is done for accessibility purposes. It is recommended to use at least ...
- 101
2 votes
1 answer
95 views
Best practice for app integrations
We have an app that allows you to integrate with Zoom. So basically, from our app, when the user adds Zoom, it will ask them to login in to their Zoom account which would then install our app in Zoom. ...
- 1,504
1 vote
2 answers
108 views
What should be written in an Error email, if the details of the error is empty?
We are about to design an email template for an IPAAS company that handle data integration. We have defined the template and its content through various iterations and feedback. We came up with a ...
- 21
2 votes
1 answer
661 views
We're getting complaints about order confirmation emails. Should we make them opt-in?
This is a weird issue. I think it has to do with user experience, but let me know if I should post it on another SE site. One one hand, we have many customers who tell us they didn't receive their ...
- 247
2 votes
1 answer
173 views
Duplicate email addresses in Address Book
I am working on an "on the fly" create new contact form for when a user is creating an order, but wants to create a new contact while on the order form page. The issue here is if a user ...
0 votes
2 answers
142 views
How do I correctly personalize the subject and message of a cold email to get the maximum achievable open rate?
A few days ago i've launched my first cold email campaign for my website. I've sent 359 cold emails to a group of community garden clubs across America. Of these, 9 had bounced and 136 were opened ...
- 121
0 votes
2 answers
147 views
Should confirmation e-mail be the default?
I run a website where people can book appointments. The e-mail address field is optional, and next to this is a checkbox to receive a confirmation e-mail. The confirmation e-mail contains a code to ...
0 votes
1 answer
158 views
Best Viewed in Our App Experience
Due to time constraints, we need to launch a specific experience. An email goes out, if the user has the app, the link brings the user directly into the app. If the user does not have the app, it ...
- 3
0 votes
1 answer
102 views
Transactional emails: Use case specific sender names?
I design transactional email communication for a company. My goal is that sender name, sender email, email subject and email pre-header (the preview) will help the reader to grasp the email's gist ...
- 8,841
0 votes
0 answers
69 views
Confirming an email on a e-commerce site, complete strategy
We are designing a e-commerce site, that requires email verification to create an account. The account is useful only for the check out (where name, phone, email are needed) and viewing the ...
- 101