5x-16.x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments
- Status
- Closed
- Subject
- 5x-16.x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments
- Version
- 12.x
15.x
16.x
17.x
5.x - Category
- Usability
- Dogfood on a *.tiki.org site
- Support request
- Feature
- Comment
Community Currency
Trackers
Watch (email notifications of changes) - Resolution status
- Fixed or Solved
- Submitted by
- Xavier de Pedro
- Lastmod by
- Xavier de Pedro
- Rating
- Related-to
- Description
5x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments. Right now, lost of interaction and feedback is lost for users until they learn how to subscribe to tracker items....
That was the same problem in forum posts for years, until some one added that feature to forum posts and wiki comments...
However, it seems that tracker item comments didn't benefit from that enhancement.... and honestly, they deserve it...
UPDATE:- Still a very much desired feature in MANY tiki sites (including *.t.o sites).
- Still a wish...
- Still a wish (many years later). Sniff ...
Gorgeus, fixed, Victor! Thanks! (tested in tracker comments, and adapted the profile "Bug_Tracker_15" to allow commenting by registered to easily test/debug this issue also in the future (or in other branches).
Update:
- emails are duplicated if the user was also selected in a "user selector" type of field, with notifications on. We should check that no duplication of emails is sent: one as commenter, and another one duplicated as user selected in the "user selector" field with notifications on.
See it reproduced in the show instance:
2 emails have been sent in some cases:
http://xavi-9794-3214.show.tikiwiki.org/tiki-syslog.php
u: admin
p: 12345- Tracker item commented:
http://xavi-9794-3214.show.tikiwiki.org/tiki-view_tracker_item.php?itemId=5 - see email corresponding to each user:
http://xavi-9794-3214.show.tikiwiki.org/tiki-adminusers.php - see tracker field definition:
http://xavi-9794-3214.show.tikiwiki.org/tiki-admin_tracker_fields.php?trackerId=1- note last 3 fields, all of them user selector with email notification on.
Update
In addition, other systems maybe sending a duplicate of the same email message (see https://doc.tiki.org/Watch ), and we'd better add a system to prevent those duplicated emails to be sent.
To be checked for duplicates (and remove them before sending):- generic (wildcard-like) user watches through the "My Watches (UI) > Add Watch > Event"
- Objects
- user watches on objects
- group watches on objects
- Categories
- user watches on categories
- group watches on categories
- Structures
- user watches on structures
- group watches on structures
I'm usure about category watches. Maybe we can leave those messages also, since they are not 100% equivalent to the other notification emails?
Sure, see comments. Issue fixed.
And duplication of emails was due to some other issue, fixed by kroky6 also (great, thanks!).- Solution
Fixed in trunk commit 59950 and 59951.
Confirmed, thanks! Ideally to be backported down until the current last LTS version (15.x), in my honest opinion, once 16.0 is out.
And I still wish something similar was possible for anonymous users (related wish: item5368) so that tiki can be used by people not registered but willing to share back their info, comments and wisdom (aside of spammers, of course) in Tiki sites.
Pending still to avoid duplication of emails, if possible
- Importance
- 7
- Easy to solve?
- 5
- Priority
- 35
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is currently unavailableUnable to connect to show.tikiwiki.org. Please let us know of the problem so that we can do something about it. Thanks.
- Ticket ID
- 3214
- Created
- Sunday 06 June, 2010 10:02:29 UTC
by Xavier de Pedro - LastModif
- Friday 14 October, 2016 10:13:35 UTC