LiveSupport broken in 1.9.3 CVS
- Status
- Closed
- Subject
- LiveSupport broken in 1.9.3 CVS
- Version
- 1.9.x
- Category
- Error
- Feature
- Templates (Smarty)
Installer (profiles, upgrades and server-related issues)
Live support - Resolution status
- Fixed or Solved
- Submitted by
- Fabián Rodríguez
- Volunteered to solve
- Fabián Rodríguez
- Lastmod by
- Beestje
- Rating
- Description
LiveSupport seems broken in 1.9.3 CVS.
I can activate it OK via Admin|Features.
When I click on the LiveSupport admin link, I get the admin, I add myself (a regular user) as operator. Then when I try to open a Client window, I get a new popup window with this error:Warning: Smarty error: unable to read resource: "tiki-live_support_message.tpl" in /usr/www/users/cafsu/networks/lib/smarty/libs/Smarty.class.php on line 1088
- Solution
tiki-live_support_message.php is using the wrong template, tiki-live_support_message.tpl
@line 37 of tiki-live_support_message.php, change :
// Display the template
$smarty->display("tiki-live_support_message.tpl");to:
// Display the template
$smarty->display("tiki-live_support_client.tpl");- Importance
- 9 high
- Priority
- 45
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is currently unavailableUnable to connect to show.tikiwiki.org. Please let us know of the problem so that we can do something about it. Thanks.
- Ticket ID
- 537
- Created
- Tuesday 04 April, 2006 18:15:14 UTC
by Unknown - LastModif
- Monday 20 April, 2009 14:54:48 UTC